As the realm of public service and its relative partnerships (both social and economic) continues to change, so must the leadership charged with managing it. Gone are the days when a single government purview was sufficient for managing public service delivery, focused on preconceived notions of what citizens supposedly want. Public value and the…

The use of clickers in the classroom has been linked to student learning. However, studies that examine the effects of clickers on learning often conceptualize a clicker exercise as a single, homogeneous cognitive processing (CP) event. We offer a conceptualization of sequenced cognitive activities that unfold during a clicker exercise. An…

Quantitative decision making (management science, business statistics) textbooks rarely address data cleansing issues, rather, these textbooks come with neat, clean, well-formatted data sets for the student to perform analysis on. However, with a majority of the data analyst's time spent on gathering, cleaning, and pre-conditioning data, students…

Purpose: Organizational ambidexterity brings together the paradoxical tensions between exploration and exploitation. Embracing such paradoxical tensions depends on both separating the poles to appreciate their distinct elements and integrating them to appreciate their synergies. This paper explores integrative ambidexterity that focuses on the…

As the use of videos for learning increases, the need to better use the viewing experience also increases. EDpuzzle is a video-sharing program that offers instructors a way to enhance the use of online videos for learning. It allows instructors to ensure that students have viewed the lesson in its entirety and determine whether they understood its…

Consulting projects where students are tasked to propose solutions to a client issue are a common feature in many business courses. Whether scenario-based or dealing with real clients, students engaged in consulting tasks tend to focus on solution development without giving due consideration to the underlying process by which they derive their…

Reforms in higher education according to new public management (NPM) have led to so-called managerial universities, which place a stronger focus on effectiveness and efficiency, causing profound changes in related organizational structures, which in turn must support target attainment to achieve organizational effectiveness. An overview of…

Participative leadership is one of the most important human trends of school leadership and institutions of education. The study aimed to identify the degree of application of participative leadership by school leaders at Ihsa governorate, Saudi Arabia, and its correlation to teacher's professional development in the light of some variables. The…

This study investigated good governance issues in education system and management of secondary schools in Nigeria. The objectives of this study are to examine the relationship between resources management, accountability, participatory decision-making, and management of secondary schools in Nigeria. Three hypotheses were formulated and tested.…

Feedback from companies forming a community of practice in Tasmania, Australia, is that there is a need for a framework for self-directed action learning within each organisation as well as across the action learning community. Senior management report that there is a 'falling away' after a facilitated action learning intervention concludes and,…

Purpose: The purpose of this study is to analyze the money attitudes among students at English-language business schools in the transitioning Central Asian nations of the former USSR, namely, Kazakhstan, Kyrgyzstan and Uzbekistan. Design/methodology/approach: The survey was carried out in 2017, using previously established measures of Love of…

Competency mapping in higher education is not a new technique for curriculum development. Competency-based curriculum in health care administration programs has appeared in the literature every few years. Texas State University has taught a bachelor's in health administration (BHA) and a master's in health administration (MHA) for decades and…

The board of Fiserv (an investment management company) has already decided to close the business no matter what. Agile Financials has agreed to buyout Fiserv and retain part of the Fiserv staff if the purchase deal closes. However, if too many of Fiserv's clients left with their accounts or if the customer satisfaction index (CSI) continued to…

Although U.S. corporations rely heavily on merit pay programs to distribute pay increases to their employees, many undergraduate students, even those who have held jobs, lack exposure to merit pay programs until they take their first human resource management course. The exercise gives students an opportunity to experience how organizations make…

This article explains an activity that can be conducted to form teams in university business classes. It allows students to actively participate in the team selection process and learn valuable human resource management skills. Students are placed in the role of hiring managers. They have to identify the skills and characteristics needed to…