Description of the Westport (Connecticut) Public Library's experience with DIALOG as an effective ready reference tool highlights introduction of the search service, location of the terminal, the three most popular databases, a workshop to provide online training for the entire reference staff, and costs and free searches. (EJS)

Identifies factors to consider in creating and implementing an online public access catalog training program for library staff members. Form of program (lecture with demonstration, programed instruction, computer-based education, workshop), training materials, content of training, practical arrangement, training evaluation and feedback, and…

Describes Carnegie-Mellon University Libraries' utilization of three software packages resident on the University's central computers: text editing, text formatting, and electronic mail. Advantages of utilizing central computing resources, introduction of and training in computing systems within libraries, specific applications, and advantages and…

Analyzes the use of English as a second language on the job by officers in several departments of the national police force in Egypt as determined by a survey of 150 officers. Suggests a syllabus for a common core course for all police officers, regardless of their specialization. (SED)

Described is the carefully designed, 18-month, four-phase program developed by Royal Typewriter to train salespeople to become effective sales managers. Traditional management selection procedures have been discarded, and every successful salesperson is permitted to evaluate management as a career and to exhibit his development potential. (AJ)

The diverse requirements for formal training among the major occupational groups is one reason why two-year colleges play a relatively small role in the preparation of workers. Establishment of a successful occupational program, in labor market terms, seems to depend most on a close tie with an employing organization or industry. (Author/JDS)

This issue of "Residential Group Care Quarterly" contains the following articles: (1) "Promising Practices for Adequately Funding and Reimbursing Residential Services" (Lloyd Bullard); (2) "Closing the Gender Gap" (Erin Andersen); (3) "Residential Child Care: Guidelines for Physical Techniques, Crisis Prevention, and Management" (Kurk Lalemand);…

The number of high school age students who do not complete high school is receiving increased attention as a serious challenge facing our educational and workforce systems. Moreover, the magnitude of the problem is becoming clear at the same time as a consensus is emerging that education beyond high school is critical to economic self-sufficiency…

This guide focuses on introducing key skills and Skills for Life successfully to learners during the early stages of their programs. It draws on the work of a research project that looked at providers who had addressed their apprentices Skills for Life and key skills needs from the start and contains examples from their experience. [This guide was…

This update presents some of the major issues affecting higher education occurring at the national level. At the Commission meeting, staff will also provide an oral update on any late-breaking events. The report also presents for the Commission recommendations on federal proposals. The Commission advises the Governor and Legislature on higher…

Under the 1998 Workforce Investment Act (WIA), One Stop Career Centers were developed to provide training and employment related services to adults, youths, and dislocated workers. This study investigated the extent to which adults with limited literacy and/or English language skills were being served at One Stop Career Centers in New Mexico. Data…

This report describes an assessment of four training demonstration projects designed to create or promote innovative strategies and approaches within community colleges and universities to provide training and employment opportunities for economically disadvantaged Hispanics. The programs targeted individuals of Hispanic origin eligible for…

This report is a follow-up study of fiscal year 2000 occupational program graduates of Illinois community colleges. Data for the report were obtained from responses to a standardized survey that addressed attendance objective, education status, employment status, salary, employment start-up, geographic location of employment, satisfaction with…

Training is a technical term, applicable to interventions that result in a performance outcome, however, the term is often used inappropriately to elevate conglomerations of content to training status even though no performance improvement results, or is ever likely to result. Myths about evaluation, that it is optional, or too expensive, or…

This study focuses on the influence of professional training programs on trainees' development. A training program was evaluated through exploring trainees' perceptions of its influence on their skill development. The findings suggest that while professional training programs may be relevant to trainees' needs for career development and life-long…