Advising is a critical component of Prior Learning Assessment (PLA). Students may have a range of learning experiences that advisors can help translate into academic credit. Redesigning advising systems is a key part of the work that NASPA -- Student Affairs Administrators in Higher Education and core partner organizations are leading as part of…

The COVID-19 pandemic is putting immense strain on districts, schools, students, families, and all the stakeholders connected to them. During the Great Recession, many people enrolled in a postsecondary pathway based on the job market's weakness. Those without any postsecondary education fared particularly poorly after the Great Recession.…

The purpose of this study was to gain an understanding for the experience of enrolling in a community college through the lived experience of high-achieving, low-income students. Prior research highlighted the disparate enrollment behaviors of HALI students. In particular, HALI students disproportionately attended open-access, for-profit, and…

Women in higher education face several challenges including visibility, chilly work climates, and barriers to leadership positions. Research on women in academia has focused on faculty and leadership and less on the female staff working service jobs, such as the role of the academic advisor. The present interpretive qualitative study uses…

The purpose of this study was to examine if community college students in differing learning communities had different perceptions of their career and academic needs and whether students in different learning communities perceived their career and academic advisor as meeting these needs (i.e. are they satisfied with their advising). In addition,…

The problem examined at the local site was that online faculty members were resistant to their new role of online advising and program administrators felt faculty may be underprepared for the task. The purpose of this qualitative study was to explore the perspectives of online faculty advisors and program administrators regarding the challenges…

Objective/Research Question: The purpose of this research is to explore the way use of student services can mediate engagement among first-generation and transfer students who use disability services at community colleges. The following research questions guided the current study: (1) At community colleges, how does frequency of use of student…

When Vicky Wood came to Washington State Community College as president in 2017, the college was investing limited resources in efforts to improve student success. Dr. Wood brought on a new leadership team, which has engaged faculty and staff throughout the college in making substantial changes to organizational practice and culture with the goal…

The purpose of this case study was to examine student experiences within an established guided pathways model program that integrated a system of student support to increase on-time graduation rates. Four research questions guided the investigation: (1) How did the participants describe the college's approach to helping students enter an academic…

Pre-college access programs operating in high schools commonly focus on assisting underserved and historically excluded populations of students in preparing for, applying to, and enrolling in postsecondary education. Through two analyses, this study examines the efficacy of two types of access programs in facilitating postsecondary enrollment and…

This qualitative case study examined the transfer experience of nontraditional Latina students transitioning from a community college to a 4-year institution. For this study, nontraditional students were defined as individuals who delayed enrollment, attend part-time, work full-time hours, are financially independent, have dependents, and do not…

This essay discusses the rhetorical impacts of the consumption metaphor on how advisors think about their work using student responses to the COVID-19 pandemic to highlight the problematic nature of the consumption metaphor for higher education. Academic advisors should reconsider how they "think about" their work and their messages to…

This study presents a systematic review of the literature on the predicting student retention in higher education through machine learning algorithms based on measures such as dropout risk, attrition risk, and completion risk. A systematic review methodology was employed comprised of review protocol, requirements for study selection, and analysis…

We examined three large freshman cohorts from Texas State University, a Hispanic-Serving Institution (HSI), to identify risk factors that might affect academic retention. Risk factors supported by empirical studies such as first-generation, ethnicity, gender, financial aid need, high school performance, and living off campus were examined. We also…

This resource guide is a companion to the report, "Helping Underserved Students at Higher Performing iPASS Colleges: An Exploration of Support Practices." The report details how Black, Latinx, and low-income students are supported at five institutions that participated in the study. This guide describes and provides hyperlinks to useful…