The Virginia Boucher-OCLC Distinguished ILL Librarian Award is the most prestigious commendation given to practitioners in the field. The following questions about ILL were posed to the two most recent recipients of the Boucher Award: Tom Delaney (2002), Coordinator of Interlibrary Loan Services at Colorado State University and Lynn Wiley (2001),…

Purpose: This paper aims to look at the issue of culture's role in knowledge transfer within multinational corporations (MNCs). Studies of MNCs have hinted at the importance of culture to the performance of subsidiaries. Using Hofstede's cultural dimensions of power distance, individualism/collectivism, uncertainty avoidance, and…

Journals can be defined as the permanent records of thoughts and ideas that an individual has processed and clarified through the act of writing or otherwise recording their experiences (Killion, 1999). While journaling has existed almost as long as man has been writing, the use of journaling as a pedagogical strategy is a relatively recent…

Administrative systems renewal is not something the faculty will ever get excited about, but the authors believe there is much that can be done to render the academic community more receptive and even supportive. In this article, the authors use the implementation of their student information system (SIS) at the University of Saskatchewan (and a…

Though it has been rightly said that what is wrong with education cannot be fixed with technology; there is no doubt that modern life is dominated by technology. There is universal recognition of the need to use Information and Communication Technology (ICT) in education as we enter the era of globalization where the free flow of information via…

This article explores the relationship between teachers perceptions of administrative practice in high schools and students perceptions of the school, teachers and their own performance. It was found that where decision making is perceived by teachers as collegial, collaborative, co-operative and consultative and providing adequate opportunities…

This article presents answers to the question: What do powerful educational leaders think about training practitioners for social justice? The data are drawn from interviews with a former governor and leaders from the American Association of School Administration (AASA), National Association of Secondary School Principals (NASSP), National…

Within the broad theoretical context provided by debates on the South African education reforms and the civic engagement agenda in higher education, this article focuses on service learning in higher education and portrays complex relationships between the service-learning office and different existing structures within and outside the University…

This article is an investigation and development of a locally "grounded" theory resulting from a case study done of a department of music at a state university. The full study was completed (2002) under the advisement and supervision of Dr. Gerald Olson, Professor in the School of Music and the School of Education at the University of…

In search of better, more cost effective ways to deliver instruction and training, universities and corporations have expanded their use of e-learning. Although several studies suggest that online education and blended instruction (a "blend" of online and traditional approaches) can be as effective as traditional classroom models, few…

This commentary explores the role, psychological significance, and potential value of a restraining order that is used to extricate students from highly enmeshed and destructive relationships. The commentary places strong emphasis upon the need to evaluate an unmanageable student's behavior in the context of the college's code of student conduct…

This article examines the evolution of language-in-education policy in Hong Kong during the first six decades of British rule (1842-1902). In particular, it analyses the changing roles and status of the English and Chinese languages during this formative period in the development of the colony's education system. The textual and statistical data…

This analysis examined the contrasts between online and traditional delivery methods in terms of the impact on student learning and satisfaction for similar course material. It built on the work of other researchers who have asked these types of questions for individual courses and relatively small sample sizes. However, this analysis expanded the…

This paper examines changing research practices in the digital environment and draws out implications for research evaluation and the development of research infrastructure. Reviews of the literature, quantitative indicators of research activities and our own field research in Australia suggest that a new mode of knowledge production is emerging,…

Formally stating and assessing student learning outcomes (SLOs) is a new focus for California community colleges required by the 2002 Accreditation Standards. This paper, the first in a series, explores one aspect of this sea change across the state: the emergence of a new group of faculty leaders, Student Learning Outcomes and Assessment…