This report describes a voluntary audit program implemented by the Educational Testing Service (ETS). The comprehensive audit program was developed to assure that all corporate programs adhere to the ETS Standards for Quality and Fairness. The standards address issues which relate to all ETS activities such as accountability, confidentiality of…

Reports results of a Delphi study of the American College Personnel Association's goals conducted by its Executive Council. Lists 37 goal priorities for ACPA. Discusses leadership's analysis of the goals in relationship to the organization's budget. (ABL)

Indicates that the most pervasive training challenge of the 1980s and 1990s is making sure that an organization becomes computer literate. Suggests that the ability to analyze needs effectively and prescribe training precisely will be crucial for success. (JOW)

Reports the results of a survey of U.S. organizations to determine what types of training programs are priorities and to whom these programs are delivered. (JOW)

Suggests how to get the most from committees, how to terminate them when they've served their purpose, and how to make them productive. (JOW)

Investigated the dynamics of knowledge in organizations: how it was perceived, interpreted, utilized, and integrated into the functions, processes, and outputs of the organization. Studied three organizations with differing functions and outputs and concluded that knowledge structures and cultures differed substantially between organizations and…

Argues that rational, functionalist models of educational planning that conceptualize decision-making as an algorithmic process are relevant to a limited number of educational problems. Suggests that educational questions pertaining to goals, needs, equity, and quality must be solved with soft systems thinking and its interpretivist and relativist…

Presents summary of common themes from the Third National Conference for Counseling Psychology including strategies to enhance visibility and political strength, and ways to improve training of counseling psychologists by enhancing rigor, scientific thinking, professional identity, and ability to work in diverse and emerging settings. Discusses…

When the learning organization is used for purposes not originally intended, it can create a culture of fear, in which constant change has a negative impact and employee knowledge is inappropriately exploited. The learning organization is not a destination but a vision of organizations and individuals using learning to build long-term capacity for…

Argues that some elements of structure are essential if organizations, and teams working within these organizations, are to achieve their goals. Provides an overview of two aspects of structure that are necessary in team-centered organizations: an internal facilitative structure appropriate for each team's specific needs, and an organizational…

Discusses performance-centered portals that focus on supporting the goals and objectives of a company within an integrated work environment. Topics include performance-centered design attributes; work context; goal establishment; work processes; designing portals in stages; and increased performance and productivity. (Author/LRW)

This paper presents Connecticut Coalition for Achievement Now's (ConnCAN's) annual report for 2009. Contents of this annual report include: (1) The Beginning; (2) Our Vision; (3) What We Do; (4) Getting Results; (5) Research--Action; (6) What's Next; (7) Take Action; and (8) The Organization. [For "ConnCAN Annual Report 2008: Faces of…

This publication details the institutional goals, objectives, and strategies of public higher institutions in Arkansas as related to their 2009-2011 appropriations requests. It also provides operating and capital recommendations of the Arkansas Public Higher Education Coordinating Board for the Fiscal Year 2010-11 for each institution. [For Volume…

This chapter provides an overview of board governance, its effectiveness, and changes over more than four decades. The authors also offer strategies for creating partnerships between presidents and trustees that lead to future institutional success.

The author is the new executive director of the American Vocational Association (AVA). He presents his perspective on AVA's current role and responsibilities. (CH)