This document consists of three papers presented during a symposium on instructional delivery moderated by Larry Dooley at the 1996 conference of the Academy of Human Resource Development (HRD). "Distance Education: An Emerging Concept for HRD Programs" (Margaret R. Schlais et al.) examines various distance education methods, the current…

These conference proceedings consist of 15 presentations: "Trends in the Development of Vocational Adult Education" (Heinrich Wenidoppler); "Training Programmes for the Long-Term Unemployed in the Flemish Community in Belgium" (Frederik Geers); "New Technology and Non-Vocational Adult Education in Baden-Wurttemberg,…

This document records the oral and written testimony of witnesses who testified concerning the Veterans' Employment and Training Act of 1992 and the Veterans' Readjustment Benefits Improvement Act of 1992. It also includes the texts of the bills. Witnesses included representatives of veterans' organizations, disabled veterans' groups, the U.S.…

A "travelling" congress was conducted in five European cities (Berlin, Warsaw, Prague, Budapest, and Vienna) to promote a mutual exchange of views between east and west. The participants stressed the growing European Community interest in current examples of cooperation with neighbors in central and eastern Europe. In addition to…

This report documents, in case study format, eight workplace literacy programs in Canada. Introductory materials highlight conclusions and discuss reasons for undertaking the project to document the Canadian experience in basic skills training from the perspective of the employer and employee and program design. Each case study or program profile…

In order to identify other libraries' policies regarding public access to personal computers, the Hudson Library and Historical Society sent a survey to the reference and/or informational services librarians in the 18 public libraries of the Cleveland (Ohio) Public Library Consortium. The purpose of the 32-item questionnaire was to determine if…

A study was conducted to determine the effects of Job Training Partnership Act (JTPA) approved training on the income and job satisfaction of its graduates. It was designed to determine whether participants in approved training programs did go on to careers that were monetarily and psychologically more rewarding. A group of 28 persons (14 males…

This brief presents summary information and contacts/references for a sampling of programs and resources that have been developed to support small business workplace literacy projects. Twenty-two contacts are included: Finger Lakes Regional Education Center for Economic Development; Development Assistance Corporation; Wayne Community College;…

A study examined the link between on-the-job training (OJT) and job performance in a randomly selected sample of 50 skilled maintenance craftpersons employed by the city of Chicago. The sample was identified from the training sheets signed by 160 employees who participated in OJT in a 1-month period. The majority of the employees agreed with…

This report describes the programs provided by the Illinois Department of Public Aid and the initiatives that the department has begun to help welfare recipients find work and get off welfare rolls. Programs described include the following: (1) AFDC (Aid for Families with Dependent Children) Job Opportunities and Basic Skills program (JOBS), which…

Because hospitalization is often a frightening and traumatic experience for children and their families, a practicum designed a system of inservice training experiences for hospital personnel. These experiences were intended to enhance or develop skills that would assist them in addressing the needs and concerns of hospitalized children and their…

The complexity of the modern workplace means that decision makers are entertaining the idea of providing employees with software applications that are designed to provide true support and on-the-job training from the employee's desktop computer. An electronic performance support system (EPSS) is the tool that can make such training a reality when…

In 1991, a project was undertaken to gather information to evaluate the impact of the Superconducting Super Collider Laboratory (SSCL) on the training and employment needs of North Central Texas. Project goals were to: (1) revise and expand INTERLINK's labor demand estimates and forecasts for the combined North Central Texas and SSCL regions; (2)…

A college instructor, already experienced as a consultant and trainer in written and oral business communication, became convinced by two students in an executive management training program that gaining an insider's perspective might be exceedingly valuable. A few years later, the instructor got such an opportunity: she became a corporate editor…

Total quality management (TQM) is based on the fundamental philosophy that it is always more effective to do something right the first time than it is to correct deficiencies. It seeks to improve quality and increase customer satisfaction by restructuring traditional management and organizational practices. Common characteristics of TQM include…