This article explores the uses of coaching and mentoring as they apply to organizational communication professors. The authors contend that these professors already are proficient at coaching and mentoring and the coaching and mentoring processes are routinely undertaken as part of their standard university teaching responsibilities. As coaches,…

The purpose of this study was to determine the effects of presenting organizational information through implicit and explicit rules on sales-related target behaviors in a retail setting. Results indicated that when organizational information was presented in a specific form, productivity was increased and maintained longer than when presented in…

Newport News is a city of 193,000 people, located between Williamsburg and Norfolk in Southeastern Virginia. Newport News Public Schools (NNPS) educates approximately 30,500 children, grades Pre-K to 12, of whom 55.7% are Black, 29% are White, 9.9% are Hispanic, 2.9% are Asian, and 2.5% are other races. Newport News Public Schools' (NNPS') Special…

States are in various stages of reforming how they evaluate their educators, all striving for a new system that can assess a range of abilities and practices over long periods of time and capture the full nature of an educator's performance. The strongest systems look at teaching in a more comprehensive way than evaluations have done in the past,…

In this research, situated in a small urban district with a state-imposed school board, we analyze participation of community members during a three-year effort to improve schools. Through a qualitative analysis of forms of community engagement, this article offers a framework for understanding participation. We present two overlapping continua of…

Alumni relations professionals need a method of measuring alumni engagement, including giving, that goes beyond counting event attendees and the number of Twitter followers. Social media are changing the way things have been done within the alumni relations profession, but that does not mean that people throw out everything they have done in the…

Accidents and fatalities at USA amusement parks are rare, yet when they do occur, they can injure, maim, and even kill. This dissertation sheds light on how three family-owned amusement parks learned and improved as organizations from their own and others' failure experience. Using a multiple case study design, 18 participants were interviewed.…

Purpose: This study aims to explore knowledge management (KM) practice in the "back office" of two English football clubs. Design/methodology/approach: The paper takes the form of a comparative case study of two medium-sized businesses using multi-method data including unstructured interviews, structured questionnaires and document…

This paper explores the effects of the internationalisation of higher education on the working lives of academics at an offshore campus in eastern Malaysia. Using the interpretivist paradigm and grounded theory methods it investigates their perspectives on various themes as those emerge during a series of interviews. These emerging themes are:…

This paper deals with the topic of child protection in Irish primary schools, and reports on a recently completed survey of newly qualified teachers' knowledge of and familiarity with their school's child protection policies and procedures. The study was undertaken by means of a questionnaire survey, and conducted with 103 teachers from different…

Does user influence have an impact on the data quality of an information systems development project? What decision making should users have? How can users effectively be engaged in the process? What is success? User participation is considered to be a critical success factor for Enterprise Resource Planning (ERP) projects, yet there is little…

Lack of accountability is a leading topic in today's workforce. It costs corporate America billions of dollars each year and has financial impact on educational institutions as well. From employee theft to poor production of product and inefficiency, it is a serious problem. Facilities leaders need to take ownership and strive to implement…

System offices for community college institutional research differ in many ways from campus offices for community college institutional research. The other chapters in this volume describe salient characteristics of system IR offices, but many readers may want to see a direct comparison of system IR offices to campus IR offices in the community…

Gadi Paskoff just completed his freshman year of high school. He's an honor student, accomplished musician, and sports fanatic. He is also a staff writer for Freestyle, a section in the "Lancaster Intelligencer Journal/New Era's" Saturday edition. Paskoff hit a homerun with his June 20 article, "Learning Should Be More than Technology." Reflecting…

This study examines the content of press releases from the National Science Foundation (NSF) Science and Technology Centers (STCs) to determine how public information officers (PIOs) presented the outcomes of centers to journalists and the public. A total of 68 press releases were analyzed for type of news covered, visibility of centers and their…