The Future Voices in Public Services column is a forum for students in graduate library and information science programs to discuss key issues they see in academic library public services, to envision what they feel librarians in public service have to offer to academia, to tell us of their visions for the profession, or to tell us of research…

This paper reviews three developments relating to professional staff in UK higher education. The first of these is a major report undertaken for the Leadership Foundation for Higher Education (LFHE), which has re-conceptualised the activities of professional staff within a theoretical framework of identity (Whitchurch, 2008a). The other two…

This literature review identifies characteristics of ethical business cultures, describes factors, considered to be important in developing such cultures, describes current practices of developing ethical culture programs, and discusses the role of HRD in developing ethical business cultures. We argue that ethical thinking and behavior can be…

Purpose: The purpose of this paper is to explore the concept of complex adaptive systems (CAS) from the perspective of managing organizations, to describe and explore the management principles in a case study of an organization with unconventional ways of management and to present a tentative model for managing organizations as CAS--system…

This article describes an example of how action learning was used as a framework for an organisational intervention to fundamentally change the organisational culture over a period of time. It also identifies our learning over that period of time and what worked well (and not so well) in an International Non-Governmental Organisation in Nepal.

The role of computer training has long been critical in organizations as reliance on technology for strategic advantage increases in importance. How to most effectively conduct such training has clear implications for organizations. This study examines one area of training which is not well understood: the role that competence level plays in the…

Teachers and administrators need opportunities to share perceptions, consider possibilities, and forge solutions. Faculty book groups are a powerful tool to create organic solutions with wide ownership. They are great for spurring true professional development. In this article, the author shares how the teachers at New City School have met…

Purpose: The aim of this article is to challenge the concept of "the learning organization" as unproblematic and inherently good. Design/methodology/approach: The research looked at how teachers--as an example of public sector professionals in a work organization that claims to be a learning organization--view their conditions for…

Purpose: This paper seeks to review current approaches to learning from health and safety incidents in the workplace. The aim of the paper is to identify the diversity of approaches and analyse them in terms of learning aspects. Design/methodology/approach: A literature review was conducted searching for terms incident/accident/near…

Many states are mandating reforms in university-sponsored principal preparation programs, but faculty and school system personnel often have concerns about the prescriptive nature of state mandates related to these reforms. Auburn University served as one of four pilot principal preparation program redesigns in Alabama, a process that took over…

Connecting discipline scholars with the scholarship of teaching and learning (SoTL) is accepted as an essential part of professional academic practice across the higher education sector irrespective of discipline. To connect meaningfully with teaching practice, SoTL needs to be translated by the discipline scholar and narratives related to the…

Most literature portrays mentoring as a means to enhance or maintain organizational stability. Thus, mentoring is viewed as a mechanism to achieve organizational goals. From this perspective, HRD scholars may be ignoring an elementary aspect of mentoring - a deeply personal, developmental relationship between two individuals. This paper explores…

Action learning encourages individual reflection, insightful questioning and assumption breaking that result in changes in attitude and behaviour. This learning process provides the potential to explore and solve complex organizational problems such as the question of how to develop a future business strategy. Existing literature on the process of…

The application of action learning in inter-organizational settings is largely undeveloped. This article presents a description of and reflection on an action learning approach to enabling collaborative improvement in the extended manufacturing enterprise. The article focuses in particular on implementing the action learning approach. However, the…

For nearly three decades, the quality management philosophy known as Six Sigma has brought competitive advantage to organizations implementing it. The typical approach, however, has been to have leaders from operations, engineering, quality, and marketing manage this strategic initiative. Human resource's role has been to default to the…