The University of Florida (UF) established a Strategic Communications Planning Committee in May 2009 to coordinate a campuswide effort to promote strategic communications planning, strengthen the university's brand, unify key themes and messages, maximize use of available research and resources, and identify and propagate best practices and…

Since its launch in 2006, the social media tool Twitter has grown from a "wait-and-see" communications site to a mainstream media darling. Last year was the tipping point for this site, which is as easy to use as it is to confuse. As its popularity has grown, there has been a shift in the way Twitter is used. Early Twitter adopters would follow…

This article suggests that educational managers can have an influence through leadership by establishing certain moderators that integrate and shape the faculty into a solid team working towards a high performing organisation. The study looks at a case in China and draws suggestions that could be used in other similar settings. The conclusion is…

Despite their experience as writing center directors (WCDs) and their knowledge of the literature on writing center administration, the authors wondered why their interactions with upper level administrators (ULAs) so often left them feeling angered or mystified. The all-too-clear evidence of their ineffectual responses to their seemingly…

An interim president has to perform a particularly difficult balancing act. He or she shoulders the burdens from--or legacy of--the previous president and must also provide a foundation of stability for the new president. Throughout the process, effective communication--both internally and externally--is critical to ensuring a smooth transition.…

It's hard to underestimate how crucial the board is in setting an institution's direction. In the United States, the boards of public and private institutions have wildly divergent characteristics. Boards at public institutions are typically smaller than those at private institutions. Board members of public institutions are usually appointed by a…

In December 2009, a rapid-growth school district on the Texas Gulf Coast shifted its paradigm of rezoning. Even though half of the Katy Independent School District (Katy ISD) was affected, it achieved a genuine ownership for boundary changes that would affect more than 11,500 students at five schools. Katy ISD accomplished this by seeking…

Although knowledge has been linked to productivity within and between organizations, little is known about how knowledge flows into schools and then diffuses from teacher to teacher within schools. Here, the authors hypothesize that the value of different sources of knowledge depends on a teacher's current level of implementation. The authors test…

Using a grounded theory qualitative research approach, this article examines the experiences of 28 adjunct faculty members who work at the same university, exploring their views on whether periodically meeting face-to-face with management and peers has the potential to affect their motivation on the job and consequently the quality of education…

One of the biggest challenges confronting university students with print disabilities, such as blindness, is accessing the written word. In the past it was necessary to read text books onto cassette tape or turn them to Braille so these students could access the text books. Technological advances are making university life increasingly accessible…

The purpose of this study was to determine the communication technologies preferred by school based administrators. This study surveyed and interviewed 96 school based administrators in a mid-sized suburban school system. The data show that individual emails, email lists, and cell phone technologies had the highest percentage effectiveness ratings…

This paper describes a case study of an innovative approach to teaching at an engineering school. The postgraduate course "Project Work and Communication in Research and Development (R&D)" was developed at the Faculty of Electrical Engineering of the University of Ljubljana, Ljubljana, Slovenia. The main aim of the course was to make…

Most communication research on bad news messages focuses on crisis communication, where attention is often limited to image repair strategies. The authors argue that a key indicator of an organization's effectiveness in communicating "bad news" messages is its organizational culture. Developing an organizational culture that values positive…

One would expect email substantially to increase organisational productivity and efficiency. There is little empirical evidence of this since email use is such a complex tool that it would be well nigh impossible to attribute efficiency increases solely to email. There is anecdotal evidence of the positive aspects of email (Phillips, S.R. and…

The purpose of this study was to investigate novices learning to use a mission planning system. Novice participants received one training session, followed by three test sessions. This was compared to expert performance. During the test sessions, all participants were required to "think aloud", based on Ericsson and Simon's (Ericsson, K.A. and…