This study examined the international doctoral students' perceptions of graduate advising and communication with their advisors in online learning environments during the COVID-19 pandemic. This study used semi-structured interviews to investigate how international doctoral students at Auburn University perceive their advising relationships with…

The objectives of this research on Cognitive Technology for Academic Counselling in the New Normal were (1) to design an architecture of cognitive technology for academic counselling in the new normal, (2) to develop a system of cognitive technology for academic counselling in the new normal, (3) to assess the academic performance of students…

As the COVID-19 pandemic disrupted learning and services across communities, the Upgrade program in San Antonio, Texas, was able to continue serving adult learners through preestablished service delivery methods. A case management approach to advising set the foundation for the program to build upon established relationships with students to help…

From fall 2021 to summer 2022, the College Completion Network conducted virtual focus groups with administrators at 47 2-year and broad-access 4-year colleges with the goal of better understanding the advising policies, practices, and programs (hereafter referred to as "strategies") that colleges use to support student success.…

This study explores the professional quality of life for faculty who serve as an academic mentor at liberal arts colleges. As both a recruitment and retention strategy, personalized learning experiences, such as academic mentoring, remain popular across the United States (Morganstern, 2019). Fourteen full-time faculty members across ten schools…

In the field of academic advising, the advising and retention of students of color are of particular concern. Academic advisors can utilize practitioner inquiry to better understand the (in)equities in their interactions with and in service to these students. Our inquiry was conducted over one semester at a Predominantly White Institution (PWI) in…

Faculty members take on the role of primary advisors on many small campuses. Many report feeling underprepared for the advising role. Assessment of academic advising can raise the awareness and perceived importance of advising and provide helpful feedback for practitioners. We developed a 14-item online advising assessment used to evaluate four…

Online courses are increasingly popular with students, and postsecondary institutions are increasing the availability of online courses and degrees. Continued improvements in the academic experience, including academic advising, for students attending online degree programs will be expected as more students take these courses. This article…

From a discourse analytic approach, this study examines suggestion-response episodes in office hour interactions. The theoretical framework of relational work broadly informs the study. A total of thirty-eight office hour interactions constitute the primary data source, and the participants are 3 international instructors and their 34 Turkish…

Academic advising is a facet of academia that fosters the holistic development of the individual student. Faculty members have consistently played a role in advising students, but that role is not always clearly defined is relation to its alignment with institutional expectations, the specific needs of a program or the unique needs of an…

Public accountability demands have resulted in changes to higher education funding over the past four decades (Heller, 2011). The performance-based funding (PBF) metrics of retention and completion impact community colleges struggling to secure public funding, while addressing the needs of broad student populations (Dougherty, Jones, Lahr, Natow…

The need for STEM transfer students from low-income backgrounds to complete bachelor's degrees is a pressing issue. A substantial portion of those students start their educational journey at 2-year colleges. The lack of transfer and completion of these STEM students is deeply rooted in systemic and structural barriers, which leads to many students…

Counselors are a common school resource for students navigating complicated and consequential education choices. However, most students have limited access to school counselors. We study one of the largest U.S. policies to increase access to school counselors -- California's Supplemental School Counseling Program. The program increased the average…

More Latino students are attending college than ever before, bringing urgency to remove financial barriers that stand in the way of their academic goals and the promise of the American Dream. As the fastest-growing group within the national and postsecondary population, Latinos are vital to our nation's prosperity and progress. Seal of…

This study examines the experiences of students enrolled in a text-messaging advising program in order to understand the conditions for impact in this rapidly proliferating intervention model. The program under study was a 15-state text-messaging college advising trial that attempted to increase the college enrollment outcomes of over 30,000…