An administration plan to discontinue the physics major at James Madison University (Virginia) has raised concerns about the president's leadership and management style, and the role of faculty in institutional decision making. Faculty were notified of the plan only after student leaders were told. (MSE)

Because of a fundamental shift in the way decisions are being made in colleges and universities, institutional researchers in the twenty-first century will no longer merely collect, analyze, and disseminate information to support decision making. They must also become information architects, change agents, and consultants of choice within their…

Comparison of the experiences of three public universities in the northeast and midwest in changing from monocultural to multicultural campuses suggests intrinsic barriers to change and common elements in organizational and curricular development. Lessons were learned for organizational administration and governance, college environment, and…

Arizona State University has developed a model for managing declining resources in administrative service functions. A variant of Total Quality Management, it involves clarification of administrative unit functions, unit self-examination, establishment of program priorities, environmental scanning, creation of an infrastructure to manage change,…

A female college faculty member describes incidents and an overall climate of sexual bias, discrimination, and harassment, both overt and covert, at one university. The problems extended from professional peers to administrators who did not respond positively to her stated concerns. (MSE)

National Collegiate Athletic Association rules changes address recruiting practices, services provided to athletes, expenditures, coaching limitations, coach certification, playing season and practice limitations, scheduling, association membership, amateurism, academic standards, financial aid, and championship competition. (MSE)

Creating organizationally effective desegregated schools requires sophisticated political, symbolic, and rational thought. A broadened definition of effectiveness is suggested, and attention is given to the key concepts of legitimation and rationality. Constituents central to the school must believe in and support excellence and equity. (SLD)

Drawing from the experiences of Rio Salado Community College (Arizona) in implementing Total Quality Management, discusses common barriers to change (e.g., time, aversion to change, and pitfalls of change); leadership failure as a cause of failure in TQM implementation; and the importance of constancy of purpose, employee empowerment, and…

Describes a British oil company's implementation of a document image processing system emphasizing the business and organizational issues. The project's objectives, perceived benefits, and issues of system ownership, planning, and implementation are described. An appendix includes documentation tables. (EAM)

It is argued that, although Canadian universities face serious problems of money, morale, and purpose, their main problem may be that they are ill-equipped for constructive, institutionwide problem solving because of a preoccupation with finances, lack of useful decision-making or decision-implementing structures, and neglect of their own…

Describes changing authority relations between the Chinese state and educational organizations, and examines how four secondary schools have adapted. Discusses educational reforms since 1985, teacher and school resource shortages, increased principal responsibilities, and school administrators'"market economy" social exchange…

The use of the Total Quality Management (TQM) approach by the University of Wisconsin-Madison Management approach to restructure the graduate school admissions process is described, and lessons learned from the venture are discussed. The resulting five-day admissions procedure now in place is outlined. (MSE)

The most effective colleges and universities in the next few decades will be those able to adapt to a changing workforce and shifting demands of business, political, and other environments. Effective institutions will build effective management teams, create new change strategies, focus on quality, and demonstrate learning from history. (MSE)

Review of American Association of University Professors cases (n=17) concerning college employment practices and policies during retrenchment draws a parallel between patterns of resource reallocation in higher education and redistribution of wealth and power in the larger society. Retrenchment is seen as a socially constructed not a…

Application of the Total Quality Management approach to one aspect of the administration of South Bank University (England), the relationship between student as customer and university as supplier, is described. The technique includes development of service quality standards and agreements for each service, support, and academic department. (MSE)