For flooring manufacturer Mohawk Industries, it is not enough to teach employees how to be great. The long-time Training Top 125 contender focused last year on helping employees to blaze their own learning paths while meeting organization imperatives. That meant improving the technology that supports employee performance, as well as creating new…

Today's marketing instructors are faced with the challenge of improving their students' soft skills to prepare them for today's business environment. Numerous authors have noted that client-based/-sponsored projects help students improve the soft skills they need to succeed in the business community. This article provides detailed guidelines on…

Over 12 years ago, the Australian National Training Authority (ANTA) first established the ANTA Disability Forum and the Aboriginal and Torres Strait Islander Peoples Training Advisory Council (ATSIPTAC) to provide much-needed focus on creating opportunities for people with disabilities and Indigenous people to successfully participate in…

This article is an extension to Kowalski's (2005) identification of possible lines of scholarly inquiry into themes related to schools and public relations. The article first cites professional accreditation standards for educational leaders as significant factors in providing a framework for increased scholarly inquiry. It then summarizes the…

School psychologists make a difference in the lives of children by supporting their academic and social-emotional needs. However, psychologists are often so busy with work and isolated in their schools that they fail to recognize the expertise of their colleagues and how collaboration can strengthen their outcomes. By nurturing longstanding…

Although extensive research has been done on teaching emails and on the use of emails in organisations, little research exists about how to incorporate organizational practitioners' views as the voices of the community of social practice. To remedy this pedagogical gap, this article uses a genre approach to discuss organizational practitioners'…

This project is situated within the interpretive tradition in organizational communication research, focusing on organizational discourse. It goes further by bringing the discussion into the 21st century through examining how communication technology--specifically e-mail--plays a role in the linguistic practices that help create, maintain and…

This qualitative, phenomenological doctoral dissertation research study explored the software project team members perceptions of changing organizational cultures based on management decisions made at project deviation points. The research study provided a view into challenged or failing government software projects through the lived experiences…

Advances in communication technology have created many new tools for school communicators--as well as increasing complexities for their programs. As a result, solid school communication research programs offering practical research insights for planning, tracking, and assessing school communication efforts are more important than ever. Still, many…

Procedures, financial controls and reports, and leadership are the three major components that "set the tone" for an effective, accountable, and ethical organization. Procedures must be formally documented instead of passed down verbally on the premise that "we've always done it this way." Meaningful management reports should be developed and…

This paper presents the findings from research using the critical incident technique to identify the use of key competencies for communication management practitioners. Qualitative data was generated from 202 critical incidents reported by 710 respondents. We also present a brief summary of the quantitative data, which identified two superordinate…

Discussions on learning in organizations are characterized by the diversity of perspectives involved and the variety of their disciplinary roots. This is an effort to identify the roots of some metaphors employed in this literature. It is argued that cross-metaphor conversations can contribute to the richness of discussions in the field. Some…

In this essay we foreground the value of engaging meaningfully with practitioners in our work. We review research by scholars whose work cuts across topics and contexts to gain insight into the power and practice of human communication as it shapes the world in which we live-highlighting work that is at its best because of its co-creation with…

This qualitative study explored Facebook as a communication tool for student affairs and compared it as a source with other communication modalities to describe the 18-24 year old student preference on receiving information about student affairs departments and activities. The research questions were designed to provide feedback on the current…

The University of Minnesota Extension conducted a social network analysis (SNA) to examine its outreach to organizations external to the University of Minnesota. The study found that its outreach network was both broad in its reach and strong in its connections. The study found that SNA offers a unique method for describing and measuring Extension…