Arguments for and against library service fees for users are presented, and models for setting such fees are illustrated in terms of profit maximization and maximization of user benefits. (FM)

Examines the theory and application of zero base budgeting (ZBB) and presents an example of ZBB in an academic library reference department, illustrating the preparation of a budget proposal and demonstrating the different approaches to staffing for reference services and varying funding levels. (FM)

Suggests that academic library management, working cooperatively with operational staff, re-think service pedagogies and staffing configurations, involve librarians in the instructional process, develop relationships with faculty and students, and improve collection development in periods of fiscal retrenchment. (FM)

Conflict management theory is illustrated in a series of hypothetical scenarios, typical of library situations. Each scenario is discussed in terms of a specific management theory and the theories are transposed into useful management tools by plotting each situation along relevant axes. (Author/AEF)

The seven state libraries of Australia are profiled in two- page articles. Each article contains a description of the library and its programs, a statement from its director or state librarian about his/her background, and photographs. (DGM)

Discusses strategic and tactical planning with regard to implementing technologies in libraries. Strategic planning involves setting parameters for decision making, while tactical planning entails devising ways of dealing with problems created by the new technology. The benefits and dilemmas of both types of planning are covered. Contains 19…

Reviews job advertisements published in "American Libraries" and "College and Research Libraries News" to assess the impact of the use of information technology in libraries on job requirements and qualifications for catalogers. Examines position titles, degree requirements, and required skills, and suggests implications for…

Seven articles address topics related to leadership and library administration: (1) the nature of leadership; (2) the role of mentorship in developing library leaders; (3) the relationship between leadership and personnel development; (4) leadership roles for librarians; (5) library directors as middle managers; (6) raising librarians' salaries;…

Defines intrapreneurship as the actions or attitudes of the internal entrepreneur; describes examples of corporate encouragement of innovation among large organizations in both the public and private sectors; and discusses how the notion of intrapreneurship could work in libraries. (28 references) (CLB)

Describes an empirical Bayes method for predicting future use of library materials. Data from the University of Saskatchewan are used to illustrate practical applications of the model for simple prediction, prediction profiles, and prediction intervals. (21 references) (MES)

Reports on interviews with 25 information professionals regarding their experiences in corporate information centers and the value of information to the organization. Topics addressed include (1) knowing the organization; (2) marketing services; (3) financial planning; and (4) being/having a boss. A directory of subjects interviewed is included.…

Summarizes strategies and techniques of effective bargaining that will empower the negotiator in virtually any bargaining situation, whether personal or collective. Sources of bargaining power and their applicability to particular negotiations are described, with emphasis on librarians as negotiators. (CLB)

Reports the results of a College and University Personnel Association survey of administration compensation in academic libraries. Surveyed positions include director of library services; circulation librarian; acquisitions librarian; technical services librarian; public services librarian; and reference librarian. All results are presented in…

Examines trends contributing to a high attrition rate among academic library directors: (1) growth of enrollment; (2) changes in the university presidency; (3) proliferation in university management; (4) changes in the world of learning and research; (5) inflation; and (6) technology. Other pressures and possible solutions are also discussed. (10…

Discusses several pitfalls that face corporate special librarians, including: defining the library role; management control; decentralization; budgeting; user expectations; purchasing control; organizational propaganda; reporting; clerical staffing; and end-user searching. (five references) (MES)