Research indicates that numerous variables have an impact on a leader's effectiveness. This study explores the behaviors associated with leadership effectiveness in driving change. The findings confirm previous research that identifies change effectiveness skills, while isolating the specific leader behaviors deemed most valuable to implementing…

This article aims to report initial findings about networking in organizational settings in Australia through the use of enterprise social software. According to Gray and Honick (2008), enterprise social software (also known as Enterprise 2.0) is a term describing social software used in businesses and enterprises. It includes such tools as…

This study sought to determine the degree to which a body of successful supervision attributes actually exists in practice. Specifically, this investigation sought to determine: (1) To what extent are the twelve dimensions of supervisory practice from the 1989 ASCD Study currently being practiced among selected instructional leaders in two…

This issue of The Evaluation Exchange explores the promising practices and challenges associated with taking an enterprise to scale, along with the role that evaluation can and should play in that process. Surprisingly few examples exist of nonprofit efforts that have scaled up and achieved lasting success. A program or approach may be strong…

This article explores how Computer Sciences Corporation (CSC) manages knowledge retrieval by employees when they need to access documents written by colleagues in geographically distant units. CSC's establishment of virtual communities of practice facilitates the coordination of knowledge, and minimises contextual gaps between senders and…

The thought of learning about the principles of classical management and the machine metaphor of organizing can get many organizational communication students yawning just by seeing the subject in a syllabus. Abundant movie and television examples associated with the machine-like nature of workplace productivity are often used to demonstrate…

Youth civic engagement is a diverse field of practice, with each initiative claiming it has a unique approach. This chapter describes three initiatives, Youth-in-Government, Youth Science Center, and Public Achievement from the point-of-view of program staff. Their view is often privileged; it is the one used for official communication and public…

This article describes electronic board portals and how they can contribute to the efficiency of the functioning board in delivering timely information for decision making. The electronic board portals are provider-hosted services that allow those who prepare board materials to organize and place on the Web a secure version of board packets, with…

"Spectacular error" sounds euphemistic compared to "devastating," "catastrophic," or "meltdown"--terms more commonly summoned to describe the credit crisis and ensuing global economic carnage. Whatever they are labeled, gross miscalculations on Wall Street are having a deleterious effect on college campuses across the country, with many…

The public receives environmental information from a variety of sources. Evaluation of a single program or one organization's effort is incomplete. Through surveys and interviews, we evaluate the cumulative impact of outreach by 20 water-related organizations in Maricopa County, Arizona. Household water conservation is a topic addressed by 18…

The author believes that effective communication is an essential factor in overcoming differences and creating an environment where people can come together to learn, work, or play. Communication on the surface seems a straightforward endeavour. In practice, it is fraught with a multitude of issues that are dependent on the parties involved, who…

This paper examines the quality and development of relations between organisations and the ways in which these are informed by incidental learning experiences in two projects. The paper conceptualizes instances of inter-organisational learning (IOL) applying theories such as principal-agent, prisoners' dilemma and women's place in community…

While not presuming to present a model of organizational socialization that is complete and totally accurate, this paper examines organizational socialization in a new way through the lenses of symbolic interactionism and culture theory. The first section of the paper describes the basic tenets of symbolic interactionism and how these have been…

Outlines a six-step program that the personnel managers can establish to improve communication within an organization. (IRT)

Members' opinions were solicited by mailed questionnaire on twelve issues of current organizational concern. Cross tabulations of opinions with demographic characteristics are provided. (STS)