The school psychologist can do much to help with conflict resolution and group processes. Examples are provided of a psychologist's skills applied to resolving a student-teacher conflict and a master scheduling crisis, and to improving relationships with a parent-teacher organization and teacher relations. (MLF)

Institutional staff used behavior modification and reality therapy to bring about positive behavioral changes in 20 severely retarded, emotionally disturbed adolescents as measured on two adaptive behavior scales. (Author)

The informal nature of preschool provision may allow building design a greater influence than at primary and secondary levels. The effect of building type seems to be to inhibit or facilitate the expression of existing child behavior or staff policy, with room openness and noise levels being the most potent factors. (Author/CT)

Surveyed members of the Southern College Personnel Association (N=354) to determine characteristics of compensation (salary, sources, contract periods, and fringe benefits). Presents descriptive data as to salaries, respondent characteristics, primary functional responsibilities, and states of student affairs professionals. (RC)

Assessed the impact of a new clients' rights bill on the functioning of the state mental health system. Reports on specification of those levels of staff role ambiguity and conflict among and between staff and clients that were perceived by staff as caused by the new legislation. (Author)

A national survey of 181 physicians' assistants and their supervising physicians indicates that occupational role development proceeds through several stages. In each stage such causal factors as task performance, decision making, and role ambiguity and conflict exert differing influences. (Author/RW)

Good evaluation shares much with good teaching. What makes an evaluation useful can depend on qualities of teaching brought to the evaluator's role. (Available from: Jossey-Bass, Inc., 433 California St., San Francisco, CA 94104, single issue, $6.95.) (Author)

Volunteer management is seen as the result of communications and training. The elements of successful volunteer involvement are examined. Techniques for volunteer development available to members of institutions of higher education are identified. Professional staff must know how to work with volunteers and how to locate new volunteers.…

From his extension experience in Wayne County, Michigan, the third most populous county in the nation, the author offers some principles to consider in enhancing staff and program effectiveness: resource assessment, staff utilization, program funding, time management, and program visibility. (MF)

Discusses the development and maintenance of a competent student affairs staff. A brief review is made of the trends in higher education. Current competencies of most student affairs professionals and the status of graduate student personnel preparation programs in meeting these needs are discussed. (Author)

Discusses the importance of being responsive to personal needs of the mental health worker. It is hypothesized that, for mental health workers to function at optimal levels of effectiveness, their own needs for recognition, support, and enjoyment must be attended to. (Author)

The professional and personal constraints caused by the present job market are examined. Methods that advisors, teachers, and potential employers can use to help prepare graduate students to meet the difficulties are discussed. (PHR)

A survey of school science departments indicated that evaluation practices did not conform to a model implied by the Scottish Department of Education regarding role of department head, awareness and explicitness of department policy, and shared attitudes of staff. Two alternative models, based on authority or responsibility, were suggested. (CP)

Explains that library reference personnel usually need to be increased as library instruction flourishes, that staff should be carefully evaluated in order to detect incompetencies, and that all library staff should be recognized for their contributions in order to maximize the effectiveness of the program. (CWM)

Outlines a four-phase approach that a yearbook business staff can use to interest the student body in buying copies of the yearbook. (Second of a four-part article.) (GT)