Roots of Empathy (ROE) is a classroom program that has shown dramatic effect in reducing levels of aggression and violence among schoolchildren, while raising social/emotional competence and increasing empathy. At the heart of the program are a neighbourhood infant and parent who visit the classroom for nine visits, every three weeks, over the…

Purpose: The purpose of this paper is to provide insight into the central role of critical reflection for practitioners. Design/methodology/approach: This joint paper is informed by a practitioner and an academic perspective and is an output from ongoing research. An MA in Strategic HR provides the initial focus. This partnership programme is…

Public relations curriculum often incorporates professional experience for progressive skill development. In the traditional public relations (PR) campaigns course, students typically research, develop, and implement a strategic campaign for a community organization as the client. Service learning is an effective pedagogical approach for the PR…

Our argument concerning the debate around the process of "conceptual change" is that it is both an evolutionary learning process and a revolutionary paradigm change. To gain a deeper understanding of the process, the article focuses on the discourse of educational facilitators participating in a community of learners. Applying the methodology of…

Purpose: The purpose of this paper is to describe a retrospective reflection over unconscious, emergent learning among employees of an organization and to suggest how to capture these moments of experiential learning for future organizational learning. Design/methodology/approach: Action research in organizations is undertaken in interaction with…

In public services delivery, action learning is increasingly employed in the hope of improving capacity to address complex, multi-casual and "wicked" social issues to improve the lives of citizens. Yet the understanding of how and why action learning might have potential for enhancing organizational or systemic capability rarely goes…

Ana-Paula Correia offers a case study of an experiential e-learning pedagogy used in one of this program's distance courses. This graduate course in instructional design brought experiential learning into an e-learning community by asking students to apply knowledge and skills to real-world instructional design projects. Correia explores how the…

This study, involving both phenomenological interviews and a survey questionnaire, was designed to gain an in-depth understanding of the "genogram as process." With a particular focus on the transformative aspects of genogram work, this study examined the experiences and perceptions of eight graduate students as they constructed and presented…

This paper addresses the dilemma of trying to prepare primarily white preservice teachers for educational arenas in which they will interface with students of colour and many who are socially disadvantaged. This paper describes how diversity study circles can be integrated as integral to education that is multicultural in the development of…

The purposes of this study were to investigate female juvenile delinquents and at-risk girls' perceptions of their new school experience at a residential alternative education program in Singapore. Participants' views about the three key components of the alternative school are presented. Student characteristics and services offered at the school…

In an attempt to hone the role of learners as designers, this study investigates the effectiveness of an instructional software application resulting from a design process founded on the tenets of participatory design, informant design, and contextual inquiry, as well as a set of established design heuristics. Collaboration occurred among learning…

In today's global environment, intercultural teams may become the most effective teams in an organization when their diversity is managed as an asset. However, because of miscommunication and conflict, intercultural teams often become dysfunctional. This experiential group exercise demonstrates how cultural dimensions such as individualism and…

Prior Learning Assessment, or PLA, is an important and often overlooked strategy for helping adults progress towards a degree. PLA is the process by which many colleges evaluate for academic credit the college-level knowledge and skills an individual has gained outside of the classroom, including employment, military training/service, travel,…

Prior Learning Assessment, or PLA, is an important and often overlooked strategy for helping adults progress towards a degree. PLA is the process by which many colleges evaluate for academic credit the college-level knowledge and skills an individual has gained outside of the classroom (or from non-college instructional programs), including…

Teaching about racism creates challenging issues for educators and students alike. Using experiential learning and a public-access curriculum to teach about racism and social inequality, graduate and undergraduate students participated in this elective course. The hybrid "minimester" course focused on affective responses to classroom activities,…