This study investigates the effect of academic factors and student service on student satisfaction among business students with a specific focus on teacher attributes, program features, physical amenities, and administrative service. This study is one of the first attempts to identify crucial determinants of student satisfaction by combining data…

The present research aimed to 1) study the components and indicators of effective management for bachelor's degree programs, 2) assess the current condition, desired condition, and necessary development requirements, 3) create and develop the model and a user manual, and 4) evaluate the appropriateness, feasibility, and benefits of the model and…

The purpose of this research is twofold: 1) to study the application of the design thinking process in school administration under the Secondary Educational Service Area Office, Phitsanulok, Uttaradit, and 2) to explore the implementation of design thinking process in school administration of school administrators under the Secondary Educational…

This article aims to explore educational infrastructures for superintendents' and deputy superintendents' professional development and to analyse what kind of professional development these infrastructures bolster. The article builds on a qualitative case study focusing on the central municipal level in Sweden. Findings are based on data from…

Principal preparation programs play an important role in developing future school leaders' skills and practices. Internships, or structured opportunities for future leaders to engage in the work of school leadership in hands-on, authentic ways, are among the most essential components of principal preparation. Using longitudinal data from 12…

Deploying systems-theoretical conceptuality, this paper improves understanding of the organisational consequences of the intensified societal engagement of a research university. Aligning its work with Luhmannian organisational analysis, it addresses the dynamic interplay between two modes of administrative decision-making communication, namely,…

We investigated the professional competencies, encompassing both knowledge and management practices, employed by secondary school leaders in Cameroon. A total of 73 principals from both public and private francophone-sector establishments participated in this study, providing responses to a comprehensive 38-item questionnaire. Employing…

This article advances and illustrates the concept of "leaderhood" and argues for its role in the rediscovery and renewal of the inclusive, future-oriented spirit of the enterprise of education. Leaderhood, with its links to such concepts as "citizenhood", "elderhood", and "parenthood", is intended to convey…

State-level postsecondary education governance has experienced a lull in successful reform efforts since the turn of the century. However, in 2020, the Utah System of Higher Education and Utah System of Technical Colleges were formally merged following a multi-year effort by state legislators and higher education officials. Framed by the theory of…

Societal developments and phenomena such as diversity, secularisation, individualisation and the marketisation of education challenge Catholic schools in their striving for good education. Issues related to these developments and phenomena put their distinctive articulation and interpretation of values and ethical commitments to the test. It is by…

Forms of academic democracy, such as shared, collegial and participatory governance where students and staff have a substantive role in institutional oversight, have long been an aspiration at many universities and colleges worldwide. Yet, concrete efforts to realise self-governance often prove incompatible with the legal and fiduciary…

The focus of this article is on how the relative autonomy of middle managers is expressed in the context of local education administrations. In the Swedish education system, middle managers often constitute the link between principals at schools and local government education administrators. Little is known about what such middle managers do and…

Our paper is a practitioner reflection that explores the concepts of engaged learning as a means of erasing the specious divide between academia and policy/management practice. It takes the form of a conversation between the two authors, each of whom have significant experience in both camps, but who also would seem to fall more neatly into one…

This College of the Atlantic (COA) story provides some answers to the questions about how democratic systems of governance in a small, experimental college have shaped the students and institutional decision making. Born during the turmoil of the 1960s, COA went on to survive 50 years with its progressive roots intact. Part memoir (I was a faculty…

This research aimed to develop indicators and approaches for developing innovative leadership of world-class standard school administrators. The research methodology used was a multi-phase mixed method. The research was divided into 4 phases: Phase 1: Development of innovative leadership indicators by studying documents and research related to…