Given the growing importance of online reviews in shaping consumer purchasing decisions, it is increasingly important for restaurant owners to actively manage their online ratings and respond in a timely manner to negative reviews to gain the satisfaction and loyalty of dissatisfied customers. Much work has been conducted globally on this topic.…

Capitalism shapes all aspects of Americans' lives, particularly in their work lives. The nature of the Coronavirus-19 Pandemic changed the foundational model of the common workplace, which had been relatively unimpacted since the late 1920s. These changes have influenced many workers to reexamine their professional lives, thus leading to what has…

This account of practice is based on a French pharmaceutical company in China that faced the challenge of transforming its business model in an era of dramatic external changes. By introducing the methodology and practice of action learning, it brought value and results to business development, talent reserves, and knowledge management, which…

Purpose: This study examined the influence of university corporate social responsibility (University CSR) on university corporate brand legitimacy through the lens of university brand trust. Design/methodology/approach: The study utilized a cross-sectional research design with a quantitative approach to gather data from a sample of 398 university…

Socioeconomic expropriations (Landnahme) have a direct impact on democracy and the processes of struggle of the working class, precisely because they impose a certain common sense and normalization of social relations, which, according to Marx and Engels, act in the "taking" of social consciousness. In this line, we seek to discuss the…

The story of the WE enterprise, also known as ME to WE or WE Charity, presents us with a cautionary tale for teachers who welcome social enterprise into schools as a way of bringing community engagement and social justice into their educational programs. Our paper is a cautionary tale that, like all such tales, opens with the statement of a…

We review the film "Other People's Money" as a teaching tool for introducing concepts of corporate social responsibility and board governance. The film's climactic shareholder meeting contains two vivid examples of stakeholder theory and shareholder primacy illustrated through the competing election speeches made by the lead characters.…

This paper offers a linguistic approach to narrative analysis, illustrated through a quantitative/qualitative lexico-semantic study of sustainability reports by BP, Equinor, ConocoPhillips, and ExxonMobil. It contributes novel insights into how major CO2 emitters present themselves in climate narratives. My aim is, first, to show how the basic…

Purpose: This paper aims to offer an empirical application of the concept of learning organization (LO) 2.0. Design/methodology/approach: Based on fieldwork study, a case of Ricoh Ena Forest Project is presented to illustrate the contextualized and multi-stakeholder perspective of LO 2.0 in running an environmental sustainability project.…

Purpose: The firms use training evaluation practices (TEPs) to determine the return of billions of dollars spent on employee training and development activities. The firms need to modernize the set of TEPs for evidence-based workforce management decisions. This study aims to examine a mediation mechanism to explain how human resource (HR)…

To remain sustainably viable in today's business environment, employers require appropriate skills to support their commitment to social responsibility. When recruiting skills, employers recognize that graduate attributes are essential indicators of the capability to render constructive workplace outcomes. Graduates need to develop these…

The authors examined the ethical perceptions of 262 college students. The present study follows prior studies using 10 scenarios that cover four categories: societal responsibilities, personal gains, corporate gains, and ethical principles. The findings indicate that social issues and ethical principles are more important to students, while…

Educational landscape reports have historically contributed to advocating for changes that would benefit learners, including recommendations for digital technologies and their use. The COVID-19 pandemic has considerably affected education, pushing institutions to quickly adapt to the emergency through the use of technology. This scenario has…

Purpose: This paper aims to examine the mediation effect of organizational learning on the link between human resource management (HRM) practices and organizational performance in some Big4 financial services companies. Design/methodology/approach: The quantitative methodology was chosen for this research, using resource theory and knowledge-based…

This study investigates the use of design elements in the advertisement posters on the Facebook pages of ten Thai universities, comprised of five government and five private institutions. Using the Multimodal Corpus Analysis Tool (MCAT), the study systematically analyzed the color characteristics and dominant colors employed in the universities'…