This paper reviews the application of Total Quality Management (TQM) to learning and suggests where continuous quality improvement in education may lead in the future. Several issues in the application of TQM are discussed, including: the need for active participation and full support of faculty and staff, active and creative involvement of…

Organizations are being urged to become "high performance work organizations" (HPWOs) and vocational teachers have begun considering how best to prepare workers for them. Little consensus exists as to what HPWOs are. Several common characteristics of HPWOs have been identified, and two distinct models of HPWOs are emerging in the United…

In the face of increasing demands for school reform, educational leaders are looking anew at the core elements of the instructional program, including the curriculum. This book serves as a guide to both understanding and practicing sound curriculum development. It lays out the steps of a quality curriculum-development process and emphasizes that…

Attempts to implement W. Edwards Deming's Total Quality Management (TQM) principles in education and transform school systems into world-class, quality learning environments have proved somewhat disappointing. This book asserts that educators need a way to translate the ideas about corporate quality for adaptation and use in schools. The…

This book offers guidelines for school administrators who want to apply the principles of Total Quality Management to the organizational challenges faced by schools. Based on W. Edwards Deming's nine attributes of successful leadership, the book shows how to make the transformation to instructional leadership based on Total Quality Education…

This article reports survey findings from a comprehensive, critical assessment of quality management initiatives at 22 pioneering colleges and universities. The 83 respondents identified key benefits of Total Quality Management (TQM) and major frustrations and problems. Key benefits included: increased involvement of people; increased listening by…

This introduction to the application of Total Quality Management (TQM) on college campuses first reviews the development and application of TQM principles in Japanese industries and recent implementation in industries and the Federal Government in the United States. Twelve principles of TQM are then identified: (1) a focus on quality; (2)…

Based on the theme of broadening the base of academic, industrial and professional connections, this proceedings presents papers delivered at the annual meeting of the Council for Programs in Technical and Scientific Communication (CPTSC). Papers in the proceedings are divided into four sections: Models for Connecting Academia, Industries, and the…

Total quality management (TQM) is based on the fundamental philosophy that it is always more effective to do something right the first time than it is to correct deficiencies. It seeks to improve quality and increase customer satisfaction by restructuring traditional management and organizational practices. Common characteristics of TQM include…

Total Quality Management (TQM) establishes business and industry standards and techniques that ensure the quality of products leaving and reaching firms through continuous actions rather than one final inspection. Deming, Juran, and Crosby, who initiated the process, share a common theme of participatory management. Management participation and…

The philosophy known as Total Quality Management (TQM) is frequently presented as a way to change and improve public education. This issue of "Focus in Change" examines Deming's original 14 TQM points and their application to education. Myron Tribus lays out the core philosophy of the movement and discusses its possible application to…

This paper discusses implementation of Total Quality Management (TQM) tactics for faculty development at Ursinus College (Pennsylvania). Emphasis is on the use of TQM to improve the marketing of faculty and institutional achievements. The paper reports that the administration's use of informal meetings has enhanced faculty initiatives in such…

This book applies quality management, an organizational theory that has been successful in business and industry, to education. Chapter 1 describes the basic elements of quality management (QM)--continuous improvement, client satisfaction, positive return on investment, and doing it right the first and every time. Ways to implement Deming's 14…

This paper addresses issues and the viability of applying participatory management (PM) to education, with focus on Total Quality Management (TQM). Following a description of PM techniques with an TQM focus and a historical overview of Deming's management theory, four stages of team growth experienced during the implementation process are…

This document contains two papers dealing with challenges facing vocational educators. "Producing a Competent Workforce for the Year 2000: Industry Expectations of Education" (Lewis Burrell) draws the following conclusions: (1) employers and educators need to form a close coalition to plan, design, and execute a system of education and training…