Examines effects of two organizational design parameters, divisionalization and centralization, on the media richness choices of Chief Executive Officers (CEOs) of multinational enterprises in obtaining information from foreign subsidiaries on strategic issues. Samples 86 US multinationals; finds formal divisional structure affects CEOs' use of…

Examines the extent to which postbureaucratic principles (dialog, workplace democracy, and transformational leadership) are currently reflected in the employment interview. Discusses the nature of the postbureaucratic organization. Examines current employment interviewing norms and practices to determine if they reflect three guiding principles of…

Describes the Experience Sampling Method, a quasi-naturalistic method that involves signaling research subjects at random times throughout the day, and asking them to report on the nature and quality of their experience. Discusses the method's applications and value in research topics in organizational settings; with mass and mediated…

While no recruiting tool can replace personal time spent with prospective camp counselors, an effectively designed media tool can strengthen the camp's overall recruiting plan. Suggestions are offered for determining which media tools fit the camp's needs, selecting elements and themes to include in a recruiting video, and using key interview…

Asserts that a communications plan in an integral prelude to and part of any major curricular or pedagogical change. Offers suggestions for such communications: remember that they are two-way, gather all relevant data, consider the people involved, pay special attention to faculty, devise a plan, and test the plan three ways. (EV)

Discusses seven steps for colleges to create effective brands: identifying essential qualities that your audiences desire; assessing how well your audience perceives you deliver on those qualities; identifying which performance and perception gaps you want to fill; responding strategically; revising and prioritizing your vivid descriptors;…

Explores some of the implications of viewing knowledge as crystallized in the verbal expressions of organizational communication. Focuses on one particular approach to knowledge in discourse called centering resonance analysis (CRA). Describes how CRA finds and maps concepts linking diverse chains of discussion and reasoning in and across…

Defines the term rumor/grapevine; discusses reasons for grapevine; and explores the accuracy of grapevine, type of grapevine, how grapevine is spread, role of participants, and managing the grapevine. Indicates that those who understand its power will be able to use it to provide the stability and credibility in the work environment to achieve…

Describes Karl E. Weick's role in developing organizational communication research and illustrates how others have adopted and utilized some of his pivotal concepts. Summarizes ways in which ongoing research has enhanced understanding of organizing as communicating, organizing as sense-making, and organizational culture. (SG)

Presents results of a survey among video teleconferencing users at three separate sites of a large aerospace firm to determine whether users perceived changes in the formal meeting genre when comparing face-to-face exchange with video teleconferencing. Concludes that time constraints played a role in the success or failure of video…

Explores the distinctive aspects of the new interactive communication technologies (electronic mail over the Internet) in business communication and their implications. Discusses the growth of interactive communication, the concept of interactivity, physical distance and social presence, getting to critical mass, and flexibility and control of…

Discusses six steps to follow when documenting an ISO 9000 quality system: using ISO 9000 to develop a quality system, identifying a company's business processes, analyzing the business processes; describing the procedures, writing the quality manual, and working to the documented procedures. (SR)

Discusses ways to make the professional consulting experience successful and to understand an organization's communication problems. States that consultants should be aware of how the organization's culture may affect its members' communication practices, and should learn to read various signs of organizational culture. Emphasizes that effective…

Investigates communication and organizational codependency: (1) explores literature that presents human organizations as both "open" and "closed" systems; (2) reviews literature describing the symbolic construction of organizational systems; (3) identifies and describes communicative behaviors and strategies that fuel…

Examines divergences of self-reported from observed communication behavior. Finds that perceived relationship to the group explained 59% of the variance of the average size of commission errors, and the collective communication load on members explained 61% of the variance in the number of omission errors. Proposes a model relating situated…