Reviews research on issue management. Argues for a better tool for issue analysis, outlining criteria for such a tool. Discusses an approach to issue development which allows the tool to be formulated. Presents the tool, an issue development graph, and a case study which illustrates the benefits of the tool. (MS)

Describes the Board of Directors' of the Miami-Dade Community College Foundation development of new bylaws. Provides information on the foundation's structure and functions, the concern of the Ad Hoc Committee on Governance with the issues of quorum and board member oversight, and the responsibilities of the foundation's committees. (DMM)

Examines variables hypothesized to contribute to discrepancies between an organization's view of itself and news articles written about those organizations. Finds organizational structure and values appear to affect openness of organizational communication. (MS)

Presents the results of an informal survey of 372 activists by the Citizen Clearinghouse for Hazardous Waste. Issues examined are what can be done to win environmental justice and what grass-roots groups and leaders need to succeed. Five basic needs emerged, and strategies for meeting these needs are presented. (LZ)

Reports on the formation of the Association of Language Testers in Europe (ALTE) summarizes the background to ALTE's formation, and discusses its objectives: to establish common levels of proficiency; to establish common standards for all stages of the testing process; and to collaborate on joint projects and in the exchange of ideas. (CK)

Discusses factors that are necessary to produce significant change in an organization, including allowing a longer period of time than is expected; making change the primary objective of the chief manager; and accepting the fact that there will be confusion and anxiety among the employees. (LRW)

Examines the meaning of the term "value-added" to the Ottawa Information Resource Center for Bell-Northern Research (BNR) and how it delivers value-added services. Discusses the five major phases of the corporate development cycle--initiation, definition, development, verification, and general deployment--used by BNR to provide…

Organizational change should be approached first by identifying organizational goals, what people should produce to meet them, what kind of people are needed, and how performance can be elicited. The role of performance technology is to assist people in accomplishing the tasks necessary to achieve the goals. (SK)

Discusses the importance for camp development efforts of collaboration between the camp's chief administrative officer (CAO) and development director. Describes qualities of an effective development director; where and how to begin the search for a development director; and the importance of retaining an effective development director in meeting…

Discussion of the emergence of performance technology within the field of instructional design focuses on job aids. Conventional job aids as well as expanded definitions of job aids that include decision making are described, and the influence of cognitive psychology and changing organizational expectations of employees are considered. (11…

Describes the use of the At-Risk Program Management approach to project-delivery management, an approach that guarantees results for time, scope, quality, and cost for all components of project delivery while incorporating any combination of delivery methods. Explores its general parameters and the role of the at-risk program manager, as well as…

Describes three goals that a project manager must meet to achieve a successful project: manage the workflow in order to complete the project; manage the expectations of the client; and maintain a standard of excellence. Discusses how to use the "Project Plan,""Meeting Report," and "Status Report" as tools for…

Reports how one major state university has successfully integrated campus ministers into student affairs programming. Following a brief history of campus ministry, supplies data to document the amount and type of involvement which campus ministers provided in support of broader student affairs goals. Attention is also paid to the pitfalls…

Discusses the need for strategic planning in libraries for the use of information technology that will add value to the library and better serve the users. Explains a model for developing information technology strategic plans that includes vision statements, goals and strategies, and an implementation timeline. (LRW)

Describes five major criteria, set by the North Central Association Commission on Schools (NCA), that must be present in order for a school to maintain accreditation. Reviews three endorsements provided by the NCA--school improvement, outcomes, and transitions--that attempt to help schools engage in a continuous improvement program. (JDI)