Finds that: high levels of both job performance and job satisfaction result from a match between individual needs for growth and job characteristics; upward and lateral communication do not usually affect job performance and job satisfaction when high individual-job congruence exist; and downward communication sometimes affects job performance…

Examines several factors that are hypothesized to influence the perceptual congruence of organization members (extent to which members agree on their perceptions of the organization's social structure). Proposes that employees' congruence on the organization's social structure is influenced by similarities in formal structure, demographic…

Explores the discourse on working knowledge that subject matter experts use with technical communicators to represent work in organizations. Focuses on the narrative authority of speakers in the discourse process because participants constructing task representations bring distinct viewpoints to the documentation process. Studies imperative…

Argues that public relations theorists need to acknowledge their generally unspoken support for corporate capitalist power and to reconsider that support in the context of the new economy. Suggests such a move would encourage consideration of whether public relations scholarship should be contributing uncritically to the development of a…

Examines the relationship between internal communications and organizational learning and considers the effects of national differences in work organization on differences in internal communications, learning, and new product development. Compares small group performance in American startups, smaller Italian companies, and Japanese management…

The Internet has had a transformative effect on many aspects of contemporary living. While there may be a tendency to overstate the impacts of this technology, workplaces and work practices in many societies have been greatly affected by almost instant access to massive amounts of information, delivered through broadening bandwidth. This paper…

On February 14, a former graduate student at Northern Illinois University (NIU) entered a campus building and shot 21 people, wounding five fatally, before he shot and killed himself. This article presents an interview with Cherilyn G. Murer, the Chair of the Northern Illinois University Board of Trustees, on the actions taken by the board and the…

This article examines the challenges faced by a Portuguese technical university that is striving to develop its research base within a developing science, technology and higher education system. The paper identifies lack of resources, and also organizational factors, as particular challenges. These include faculty inbreeding, career structures and…

Between November and June 2007, The New Teacher Project (TNTP) engaged in an extensive review of teacher staffing policies and practices in Portland Public Schools (PPS). The New Teacher Project's analysis shows significant areas of concern regarding the hiring, assignment, and transfer processes in Portland Public Schools. TNTP believes the data…

As a form of performance monitoring, electronic performance monitoring (EPM) offers the opportunity for unobtrusive and continuous performance data gathering. These strengths can also make EPM stressful and threatening. Many features of performance evaluation systems, including the organizational purposes for which they are used, can affect…

The authors describe social justice advocacy interventions to initiate difficult discussions at the university where they are employed. They emphasize the need to foster difficult dialogues about the problem of institutional racism among students, faculty members, and administrators where they work. The Privileged Identity Exploration (PIE) model…

After a failed tax levy in 2004, the Ladue School District in Missouri realized that it had to significantly change its communication methods. A new superintendent was hired in July 2004 to work with the Board of Education to reestablish relationships and increase effective communications with parents and community members. As such, we are the…

This qualitative study explored school social workers' relationships during instances of abuse and neglect reporting, focusing on reports made for children and adolescents already receiving school social work services. Although school social workers frequently file abuse and neglect reports, little is known about how they manage clinical and…

Higher education institutions are confronted with increasing demand for electronic access to educational opportunities, improved academic quality and accountability, and new academic programs that address societal workforce and economic development needs. Collaboration allows institutions to combine resources to respond efficiently and effectively…

The availability of new Information and Communication Technologies (ICT) has led organisations to implement different kinds of electronic knowledge networks and communities. While the technological infrastructure connects employees in different locations and allows for learning and the flow of knowledge across traditional organisational…