Many professionals in student services are currently looking for ways to increase the number of services and quality at a reduced cost. One alternative is more extensive use of modern technology. The search for computer applications in student services has intensified and will probably continue to do so because some of the trends are already…

Student satisfaction at higher education institutions involves multiple contributing factors, including the educational learning environment, but evidence has primarily focused on 4-year universities, not 2-year community colleges. The purpose of this quantitative correlational study was to assess the factors contributing to student satisfaction…

The COVID-19 pandemic and resulting financial crisis are forcing millions of students to reconsider their educational plans--a development that's likely to increase the number of students transferring among institutions in the years ahead. Affordable and close to home, community colleges in particular are now poised to attract more students…

For this study, we analyzed the relationship between intrusive academic advising and community college student success. Utilizing a qualitative, single-case study design, we conducted interviews with 12 students who participated in an intrusive advising program at a large, urban community college in Texas. Analysis of the interview data revealed…

It is my privilege to work as a tertiary learning advisor (TLA). Through my role I have had the opportunity to form unique relationships with students during individual consultations. This has enabled me to observe student behaviour, and the metacognitive strategies students use to negotiate the myriad challenges of tertiary study. I noticed…

To address the importance of college access and the gaps in scholarship concerning college advising, this study is comprised of three essays, each focused on college advising professionals in public high schools. Though the majority of research in this area has focused on traditional school counselors, these studies examined the role and…

With their "open door" admissions policies and lower tuition, community colleges offer a gateway to higher education for millions of American students. Indeed, students who enter higher education through community colleges are much more likely than those who start at four-year institutions to be low-income or the first in their family to…

Grounded in cultural-capital theory, this qualitative study identified personal and institutional experiences that contributed to first-generation college students' persistence to graduation. Twelve first-generation seniors were interviewed during the Fall 2015. Experiences that facilitated the acquisition of cultural capital by first-generation…

Students of Color Experience predominantly White institutions (PWIs) differently than do White students in terms of belonging, support, connecting, and success. While this topic has been explored broadly, there remain gaps in the literature about experiences of Students of Color in the context of residential communities, which provide the setting…

A new student orientation is arranged to assist students in their adjustment to college. To do so, it is essential for the program to provide students an opportunity to connect to other students, instructors, academic advisors, and the university. Recently, there are several mobile applications developed to promote collaboration and interaction…

Increasingly, institutions of higher education are adopting fully online degree programs to provide students with cost-effective, accessible postsecondary education. A concern these degrees raise is: Will students be prepared for the next step of their career paths after completing their Bachelor's degree online? Biology undergraduates often begin…

Today's global educational environment includes the emergence of adult learners participating in formal and informal educational encounters for the purposes of professional development or personal enrichment. These learners must possess the conceptual and attitudinal idea of self-directed learning in order to be skilled workers and fulfilled human…

Far too often, today's college students find themselves wandering through their academic experiences, choosing from a dizzying array of majors, courses, and out-of-classroom learning experiences. And while this smorgasbord of options is often portrayed as beneficial to the student experience, more than a decade of research suggests that too many…

The rapidly changing economy is raising the stakes on states to address the skilled workforce needs of employers and to expand economic opportunity to more people and places. To guide the policy actions of states, Jobs for the Future (JFF) designed a comprehensive policy agenda for increasing attainment of postsecondary credentials valued in the…

Institutions of Higher Education (IHEs) have become like hospitals where there are multiple offices in centralized locations. One of the areas that need further study is how to integrate these services effectively and efficiently to service students. Healthcare has developed the triage model and IHEs are starting to bring this model into the…