A simple prompting procedure involving index cards was used to increase suggestive selling by the owner/operator of a small pet grooming business. Over a year of baseline data revealed that no sales prompts were given and few pet products were sold. When the owner was prompted by an index card to ask customers if they wanted to purchase pet…

Robin E. Perry's article, Do Social Workers Make Better Child Welfare Workers Than Non-Social Workers?, is an important step in studying the relationship between education of child welfare workers and their job performance. In this case, however, workers' performance was measured by poorly designed performance evaluation tools completed routinely…

Arguably, the most important need in society today is to create individuals who will take action positively and progressively to lead in the private organization, in the the public institution, or in the governmental agency. Leadership action should not be held hostage by the notion that only those in formal positions of leadership can lead.…

Purpose: Although proposed from theory, the assumption that career-related continuous learning (CRCL) has a positive impact on subsequent job performance has not been tested empirically. The present study aims to close this gap in the literature. A model is derived from theory that predicts a positive impact of CRCL, learning climate, and initial…

The job satisfaction-job performance relationship has attracted much attention throughout the history of industrial and organizational psychology. Many researchers and most lay people believe that a causal relationship exists between satisfaction and performance. In the current study, however, analyses using meta-analytic data suggested that the…

Unless school boards link member training and school improvement plans to performance evaluations for themselves and their schools, the exercise might not be worth the time and effort. Board evaluation should focus on three general areas: board dynamics, policy process, and educational quality. Three evaluation approaches should be considered:…

This study examined the relationship between subordinate satisfaction and superior-subordinate co-orientation regarding performance feedback rules within organizational dyads. Specifically, the study focused on how subordinate perceptions, regarding how and when informal performance feedback should be provided by a superior, would impact…

Data were obtained from Department of Defense (DOD) officials and installations having experience with gainsharing programs. (Gainsharing programs measure gains in employee productivity and share the resulting savings between employees and the organization.) Analysis of private sector studies on gainsharing efforts identified three major trends in…

Managers must evaluate the performance, promotability and potential of workers with very different personal characteristics such as age, sex, or race. The research literature indicates that these personal characteristics affect decisions. Furthermore, these characteristics appear to be more salient and to affect decisions in some situations more…

Despite advances made by women, male professionals still outperform and outearn women professionals. Various explanations have been put forth, including gender discrimination, biological and/or socialization differences between the sexes and differential demands of parenthood. However, none of these explanations seems to account for the magnitude…

Although numerous studies target classroom teacher performance or principals' ability to improve instruction, little attention is given superintendents' leadership and managerial skills. Especially neglected are relationships among superintendents--despite their serving a critical function. This study examines the interpersonal network existing…

A study was designed to compare the perceived importance of selected competencies expected of bachelor's level and master's level health educators by practice settings. Subjects were 136 health educators who rated the importance of 135 competencies in the areas of administration, general health knowledge, communication, and evaluation. Results of…

This document presents a step-by-step method for evaluating collective tactical training exercises for maneuver-arms units. The guidance presented is generally applicable to formal (external) and informal (internal) evaluations. Both types of evaluations are treated as stemming from training exercises. That is, training is a major purpose of the…

From a cognitive perspective, racial bias is evident when raters weigh job-relevant information differentially as a function of ratee race. The results of studies that have examined this issue have been conflicting. Meta-analytic procedures were used to provide more definitive conclusions as to whether supervisor ratings are more strongly related…

Designed for those who are concerned with gathering job performance information, this manual presents methodology and techniques used to analyze jobs and to record the analysis. Chapter 1, an introduction, discusses briefly the uses of job analyses in trade and technical course construction and instructional materials development, in career…