This report describes Copenhagen (Denmark) Business School Library's (CBSL) use of performance measurement to manage the quality of library services and facilities. The CBSL quality management program consists of: a statement of strategic goals of development and operation, including a focus on users, good service, efficient internal functions,…

This study shows how performance measurement can be developed to take advantage of the most advanced computer software and hardware now available. The "Toolbox" study was commissioned by the European Commission (EC) and undertaken by De Montfort University in partnership with Essex County Libraries and the Library and Information…

This guide, which is intended for planners, administrators, and staff involved in state and local welfare reform efforts, summarizes information about the "work first" approach to welfare reform that was gained from comprehensive evaluations of work first programs and discussions with program managers, practitioners, and participants.…

This anthology contains 47 papers on college student affairs administration, focusing on current issues, trends, and research in the field of student affairs administration. Articles in Part 1, "Foundations of Student Affairs Administration," provide an overview of the past and present of college student affairs, including the evolution of the…

The New York State Office of the Comptroller performed an audit of Tuition Assistance Program (TAP) and Supplemental Tuition Assistance Program (STAP) awards at the Interboro Institute (New York) for the 1989-90 through 1991-92 academic years. Interboro Institute is a proprietary degree-granting school that offers various programs leading to…

Information on the implementation of services for preschool children with special needs and their families is presented, acquired from a survey of all 50 states, the District of Columbia, and 8 outlying jurisdictions. The information is organized into nine sections reflecting major state activities related to the Part B, Section 619 portion of the…

The recent restructuring of the curriculum of the Faculty of Business of the Ministry of Education, Youth, and Sports in Phnom Penh (Cambodia) is described and offered as a model of the kind of reorganization occurring within Cambodia's higher education system. The history of language policy in the higher education system is chronicled briefly,…

This guide is designed to help the educational practitioner understand more fully how teachers fulfill their roles in integrating vocational and academic education. A description is provided of the field study during which more than 100 teachers, counselors, principals, and administrators were interviewed at 10 school sites using the Behavioral…

This document serves as a source of friendly, practical, and proven advice about running the elementary school library. The looseleaf notebook format allows for removal of forms for copying and for additional pages. Section 1, "Roles & Responsibilities: You Want Me To Do What? When?" considers the mission of the school librarian, and includes a…

This handbook assists vocational education personnel in planning, organizing, and implementing cooperative education activities. The handbook provides a basis for teachers, supervisors, and administrators in making decisions and standardizing cooperative education activities throughout Kentucky. The handbook's 11 sections are as follows: (1)…

Based on ideas and suggestions shared at many workshops run by the Community Resource Centre Training Project, this guide presents information on and guidelines for developing a community resource center for use by persons who want to start a resource center but don't know how to go about it. Written in response to the desperate need for access to…

This report is designed to assist newly independent colleges in the United Kingdom to examine expenditures objectively and critically in order to promote the most effective use of all funds and resources. Chapter 1 looks at: the rationale for cost reduction; the importance of scanning the operating environment as part of developing an overall…

The purpose of this guide is to help new librarians in Idaho get started at their jobs. It provides a basic overview of library administration, policy, procedure, activities, and services. The following topics are covered: library law; working with the board of trustees; formulating and writing policies and procedures; budgeting and finance;…

The Northwest Territories (NWT) Senior Practice Program (SPP) described in this manual is designed to develop self-direction, self-esteem, and skills and knowledge in specific practical areas. The secondary school SPP prepares at-risk students, at least 15 years old, for work. The program has both practical and academic components. This…

Designed to provide visiting committees of the Commission on Colleges with an orientation to the University of Kentucky Community College System (KCCS), this nine-part report provides a detailed description of the KCCS, including a review of its governance structure, planning and evaluation processes, relationships among the 14 colleges in the…