After three years of collecting electronic resources of troubleshooting tickets in Springhare's LibAnswers at University of Houston Libraries, the author conducted an analysis of over 300 tickets. The type of problem was identified for each ticket and then categorized into a functional area using an existing categorization schema developed at…

Purpose: The purpose of this paper is to explore external factors: organization technical support, organization administrative support, organization infrastructure and resources, and organization ICT policy's effect on the commitment in use of technology among the faculty staff Hail university, Saudi Arabia. Design/methodology/approach: A…

This qualitative descriptive study explored nursing faculty perceptions and experiences using vSim for Nursing computer-based virtual simulation. The research questions guiding this study were: 1) What are nurse educators' perceptions and experiences utilizing vSim for Nursing computer-based virtual simulation? 2) What are the best practices nurse…

This study focuses on examining the relationship, and contribution of teaching and learning experiences, educational resources, technical support service, and infrastructure to the determination of learners' satisfaction in Open Distance Learning programmes in Nigeria. The study is guided with four research questions, and a descriptive research…

Since the late 1990s, internet-based distance-education programs have attracted students and instructors who could be geographically distributed: they could learn and teach from anywhere. However, the model for the staff who support distance-education programs was overwhelmingly the traditional place-based office with co-located physical and human…

In the summer of 2010, to provide a "one-stop shop" service point to Woodruff Library patrons, the Circulation, Reference, and Learning Commons (LC) desks merged into the unified Library Service Desk (LSD) under Access Services. Last year, due to organizational changes in the library and IT, and anticipated support needs of the new LC…

As a new trend in learning, simulation games play an active and essential role in the area of educational technology. Gaming makes a positive impact on the learning process. It has the capability to enhance creativity, problem-solving, communication, decision-making, and collaboration (Faizan et al., 2015). This paper is aimed at exploring the…

As instructors are forced to move their courses online, they are confronted by a sense of isolation and distance from their learners. Research has shown that feelings of loneliness are mitigated when "presence" is created in the online environment. An interpretive phenomenological analysis was conducted at a public university in the…

Over the last decade, there has been much interest in mobile technologies in teaching and learning as emerging and innovative tools. Despite this focus, mobile learning (m-Learning) implementation is facing many challenges. This study presents a tentative conceptual framework that consolidates existing research related to mobile learning…

Barriers to technology integration continue to make it difficult for teachers to use educational technologies in the classroom. This 3-year time-series survey study conducted in K-12 public schools in a North Midwestern US state investigates teachers' perceptions of how barriers to technology integration change over time, and how barriers may not…

Although instructional designers are experienced and positioned to be leaders in online learning, it was not previously known how organizational structures influenced their ability to act as leaders in their institutions. This problem warranted a deep exploration of the organizational structures for instructional design teams in higher education.…

In this study, it is aimed to examine the experiences of Social Studies Teacher Candidates in the Distance Education process. In this study, which is qualitative research, the phenomenology design was used. The study group of the research consists of Social Studies Teacher Candidates studying at Gaziantep Province Nizip Education Faculty. The data…

School principals are responsible for occupational health and safety (OHS) issues that may arise, and they play a critical role in ensuring that health and safety procedures in schools. The purpose of this study is to determine how occupational health and safety practices in schools can be improved with reference to the views of school principals.…

This study aims to examine the possibility of implementing the Augmented Reality (AR) application in higher education by answering three questions: Which extended faculty at the Saudi Electronic University are familiar with such applications, what the perceptions do they hold toward using it in education, and what barriers do they believe may…

This paper addresses the issue of sustainability in online learning in higher education. It introduces and discusses a five-level framework for helping higher education institutions to make the transition from enterprise to sustainable policy and practice in online learning. In particular, it responds to evidence in the literature regarding the…