Purpose: The purpose of this paper is to empirically test a new industry-specific scale, HEdPERF (Higher Education PERFormance) to capture the authentic determinants of service quality within higher education sector. Design/methodology/approach: The primary goal of this research was to test and compare the relative efficacy of HEdPERF against…

This article examines issues in developing valid and reliable direct observation of behavior. Suggestions are made to minimize the problems that threaten validity and reliability. The discussion is concluded by an examination of costs and benefits of direct observation and who pays them and who benefits from them. (Contains 5 tables and 2 figures.)

The goals of the current study were to investigate whether peer rejection mediated the relation between aggression and depressive symptoms in childhood, and if so, whether this mediational pathway was specific to the reactive subtype of aggression. Participants were 57 second-grade children (22 girls and 35 boys). Data on reactive aggression,…

As the use of school-based positive behavior support (PBS) spreads nationwide, the development of assessment strategies to identify intervention priorities becomes more critical. This study addresses the validity of the Effective Behavior Supports Survey (Lewis & Sugai, 1999) by examining reliability, determining whether rating differences…

It is curious that so many people are accepting of statistics despite Disraeli's famous aphorism concerning "three kinds of lies." This acceptance certainly seems to hold for education statistics, especially when they imply something negative about American public schools. Sometimes people accept statistics because they are not in a position to…

This article reviews the internal consistency reliability of multicultural competency instrumentation. Additional psychometric properties are qualitatively reviewed for commonly used instruments and 5 other measures of multicultural competency that have not previously been reviewed in the literature. Results indicate that the most widely used…

This study assessed the construct validity of the circumplex model of the Inventory of Interpersonal Problems (IIP-C) in Norwegian clinical and nonclinical samples. Structure was examined by evaluating the fit of the circumplex model to data obtained by the IIP-C. Observer-rated personality disorder criteria (DSM-IV, Axis II) were used as external…

Preservice special education teacher candidates in higher education training programs are given little or no specific training in the use of basic native language or cultural academic instructional techniques to support the learning needs of students who have not reached a level of English proficiency. Preservice special education students are…

In this technical report, we describe the development and piloting of a series of mathematics progress monitoring measures intended for use with students in grade 1. These measures, available as part of easyCBM [TM], an online progress monitoring assessment system, were developed in 2008 and administered to approximately 2800 students from schools…

This study focused on the impact of oral dialogue journals on Iranian EFL learners' pronunciation. Three classes of intermediate learners, after being reassured of their homogeneity, were randomly assigned to treatment (14 students), control (9 students), and placebo (10 students) groups. Learners in the treatment group had to respond to the…

Educational researchers have suggested that the tension between the learner-centred and teacher-centred pedagogies represents a real classroom issue that influences teaching and learning. This issue may be particularly significant in East-Asian countries such as Taiwan due to some cultural influences. For example, teacher authority is highly…

Advances in assessment technologies are affording teachers and students new ways to efficiently assess and track achievement while also better promoting learning. WriteToLearn is one such technology, a Web-based tool that integrates practice and assessment in reading comprehension with writing about what is learned. Based on the principle of…

The Department has developed a Race to the Top program review process that not only addresses the Department's responsibilities for fiscal and programmatic oversight, but is designed to identify areas to differentiate support based on individual State needs, as well as certain topics where States can leverage work with each other and with experts…

The State-specific summary report serves as an assessment of Massachusetts' Year 1 Race to the Top implementation, highlighting successes and accomplishments, identifying challenges, and providing lessons learned from implementation to date. Massachusetts' Year 1 accomplishments include: capacity building within its Department of Elementary and…

This State-specific summary report serves as an assessment of North Carolina's Year 1 Race to the Top implementation, highlighting successes and accomplishments, identifying challenges, and providing lessons learned from implementation to date. Delaware created new structures at the State level to support both State and LEA (local education…