Seven articles discuss the competencies needed by library and information science school graduates. Surveys of needed competencies are compared, a model of the information activities of a research library of the future is proposed, staffing and educational requirements are discussed, and a need for new philosophies of user services is suggested.…

In the three years that the Pinellas County, Florida, district has offered its more than 7,800 teachers a performance bonus as mandated by the state, exactly two have qualified and taken home the money. To get a paycheck topped up by 5 percent, Pinellas teachers are required to have had a hand in helping students raise their test scores by 120…

This study compared characteristics of adults with visual impairments who were either successful or unsuccessful in retaining jobs in competitive employment settings. Data were obtained from a database of vocational rehabilitation (VR) client cases collected from 1978 to 1986. The final sample included three groups: (1) a noncompetitive group of…

Crisis management is an all-too-frequent element of being a day care director. This guide is intended to help day care administrators not only to survive such events but to cope in ways that have been proven to be successful program enhancements. The guide is divided into five major sections covering the most important areas of director…

This manual is designed to assist trainers in using the Australian Standards of Work Performance in ongoing functional assessment and databased training of disabled persons for employment. It is divided into three sections. Section 1 begins with an overview of the functional assessment component of a databased training system and details the…

These training standards for motor vehicle mechanics are intended to be used by apprentice/trainees, instructors, and companies in Ontario, Canada, as a blueprint for training or as a prerequisite for accreditation/certification. The training standards identify skills required for this occupation and its related training program. They are designed…

This book is intended to help managers and human resource professionals understand organizational change and manage its effects on their own development and that of their subordinates. The following topics are covered in 11 chapters: organizational change, employee motivation, new managerial roles, human performance systems, upward and peer…

As part of an educational needs assessment, a survey was conducted by William Rainey Harper College (WRHC) in Palatine, Illinois, of Certified Nursing Assistants (CNA) and of administrators at institutions known to employ CNA's. Survey instruments were mailed to two groups. The first group, 153 administrators at institutions employing CNA's, were…

A study of the Railroad Retirement Board (RRB) showed that the RRB was only a microcosm of the problem of unprepared workers being experienced by employers nationwide. Implementing basic skills programs was found to be crucial because corporations and government agencies, like the RRB, found the labor pool to be poorly educated. Research on…

In this paper, performance assessments are cast within a sampling framework. A performance assessment score is viewed as a sample of student performance drawn from a complex universe defined by a combination of all possible tasks, occasions, raters, and measurement methods. Using generalizability theory, the authors present evidence bearing on the…

Offices are places in which information is generated and processed. According to the classic theories of labor organization, human activities can be roughly divided into two main families: manual and intellectual. Each family can be broken down into three basic stages: planning, performance, and supervision. The families and basic stages can be…

The suspension of Pennsylvania's educational employees due to declining enrollment is examined in this paper. The controversy over whether teacher suspension should be based on seniority or on evaluation criteria has resulted in intervention by the judicial system to establish legal precedents for reduction-in-force policy. Methodology is based on…

Personnel management constitutes a substantial proportion of the elementary school principal's responsibilities. Constructive ways in which principals can identify and effectively confront deterioration of staff job performance are discussed in this newsletter. Effective interpersonal confrontation involves preparation, active listening,…

In the domain of performance assessment, the errors-and-omissions (EOT) test falls between a work-sample test and a simulation test. The examinee works with a sample of material from the work environment. The correct answers and the exact criteria for acceptable performance are known in advance. For this study, EOTs were used for assessing entry…

An exploratory study examined how administrators (department heads/chairs) perceive faculty members, as well as themselves, in the performance appraisal interview. Subjects, 450 faculty members and 200 administrators at a midwestern university, answered an Appraisal Interview Questionnaire in which they rated administrator performance, content and…