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ERIC Number: EJ1481631
Record Type: Journal
Publication Date: 2025
Pages: 15
Abstractor: As Provided
ISBN: N/A
ISSN: N/A
EISSN: EISSN-1545-679X
Available Date: 0000-00-00
Beyond Technical Skills: Uncovering Durable Competencies through Multi-Level Stakeholder Analysis
Ae-Sook Kim; Kiku Jones; Guido Lang; Holly J. Raider; Aamer Sheikh; Kathleen Simione
Information Systems Education Journal, v23 n6 p4-18 2025
The persistent skills gap in the workforce, exacerbated by rapid technological advancements, has become a critical global issue across sectors. In collaboration with the International Professional Services Organization (IPSO), this study conducted 75-minute focus group interviews in May 2024 with three distinct groups: recent college graduates, master's and doctoral-level graduates, and managers with five or more years of professional experience. Each group, consisting of four participants, was recruited by the IPSO, and they have diverse backgrounds in education, gender, ethnicity, and region. Each interview was audio-recorded and transcribed. Manual content analysis across groups identified metacognitive skills such as reading the room, learning how to learn, self-directed learning, and navigating ambiguous situations as key durable skills defined as transferable competencies across roles, companies, industries, and over time. Focus groups also highlighted critical thinking, communication, and professionalism; however, technological skills were notably absent from the responses. Addressing the findings requires collaborative efforts. Higher education institutions (HEIs) should systematically embed those durable skills across curricula from the first year through graduation. Industry partnerships are highly recommended as they facilitate unstructured real-world learning opportunities. Most critically, students must take active ownership of their learning journey.
Information Systems and Computing Academic Professionals. Box 488, Wrightsville Beach, NC 28480. e-mail: publisher@isedj.org; Web site: http://isedj.org
Publication Type: Journal Articles; Reports - Research; Tests/Questionnaires
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: N/A