Purpose: This research examined the direct and indirect effect of university social responsibility (USR) on student loyalty through the mediation of service quality and university image. Design/methodology/approach: The sample includes 35 students from Universitas Sarjanawiyata Tamansiswa, a private university, and 74 respondents from Universitas…

LaGuardia Community College in Queens, New York is known for its leadership in assessment practices aimed at improving teaching and learning. Its practices to improve student outcomes include remedial math and composition pathways reforms and establishing signature general education core competencies and communication abilities. Combined together,…

Bangladesh's college sector is in crisis. Poor governance and leadership, staff and student quality, inadequate resources and a weak accountability and monitoring system are among the many challenges. In 2017, the Government of Bangladesh established large-scale Continuing Professional Development (CPD) training for leaders, teachers and…

This article presents findings from a longitudinal case study of academic audit as enacted at a typical New Zealand university between 1994 and 2019. Academic audit is a higher education quality assurance methodology applied to New Zealand universities. The longitudinal study yielded findings that could not have been detected in a single,…

Currently, the higher education sector can be considered a marketplace, within which university education is considered a marketable service in the literature on higher education management. The analysis of the variables that generate university image has been the subject of numerous studies on higher education institutions (HEIs). The purpose of…

The purpose of this study is to analyze the effect of family socioeconomic background on university rankings, efforts in VETs, and job satisfaction of university graduates. The family socioeconomic background and mediation potential, which are independent variables, are identified through university rankings to identify mechanisms that affect job…

The study aims to investigate the mediating role of output, productivity, and outcome variables in the relationship between input or process variables and research performance. By examining how these variables interact, the study aims to enhance our understanding of the factors that influence research performance. This role was investigated using…

College accreditation began as a voluntary means to advise American institutions of higher education on "best practices" and signal to prospective students and their parents that the accredited school offered a quality education. This document critiques the current accreditation system in higher education, which has shifted from a…

Research article publication is often considered a critical indicator of academic institutions' success and productivity. It improves the institution's reputation, attracts talented students and faculty members, and increases the institution's chances of receiving funding opportunities from different funding agencies. This paper provides a…

Many national education systems incorporate a central inspectorate tasked with visiting, evaluating and reporting on the performance of schools. The judgements produced by inspectors often play a part in the way that schools are held to account and constitute an important source of data in their own right. Inspection reports are therefore of great…

Background: Evaluations are a useful tool to learn more about the effectiveness of public measures. In the era of evidence-based policymaking, recent research suggests that quality is an important determinant of the utilisation of evaluations. Despite this claim, hardly any empirical study has investigated whether the quality of an evaluation --…

Purpose: The purpose of this paper is to describe and interpret the atypical case of Uruguay related to quality assurance, evaluation and accreditation of Higher Education in Uruguay. Design/methodology/approach: To do so, a Higher Education conceptual framework is developed, focusing on quality assurance and formulating some…

This study presented the theoretical model applied to the research design with descriptions of the overall sample, survey sample, research location, etc. The main contents of the design and research organization and the results obtained in theory have been applied in practice. The results have fully met the scientific and technical requirements of…

Leadership plays a key role in quality assurance efforts. Higher education institutions and faculties need to be led by leaders who can apply their leadership in quality assurance programs and activities effectively. This chapter discusses the engagement of leadership in higher education in Vietnamese quality assurance with more focus on the past…

Section 13 of Senate Bill No. 183 (SB 183) was enacted in 1989 by the Oklahoma Legislature to establish a program designed to evaluate the performance of individual schools and school districts in the state of Oklahoma. This program not only requires multiple types of evaluation by the Oklahoma State Department of Education (SDE), but also…