A principal-agent framework is used to examine potential gains in educational performance and potential threats to public accountability that school-based decision-making proposals pose. Analysis underscores the need to tailor the design of decentralized decision making to the sources of poor educational performance and threats to school…

A case study of site-based governance councils in Salt Lake City (Utah) is described. The study was a test of whether building-based councils actually enable teachers and parents to exert substantial influence on school policy. The reason why research findings did not fit expectations is discussed. (SLD)

The college president of a Division I university must have accurate and timely information on intercollegiate athletics to be able to represent it to the institution's constituencies. Information needed includes the admissions process for recruits, classroom performance of student athletes, and personal conduct of team members and coaches.…

The processes and results of the University of Colorado at Boulder's streamlining of student services are outlined. The review and planning procedures included preparation of departmental annual reports, a revised academic services mission statement, a prioritizing programs exercise, a process exercise, budget reallocation recommendations,…

A national survey of 54 equal opportunity officers in Australian higher education institutions investigated their educational background, work experience, institutional roles, and views on the training and development needs of themselves and others in their institutions. Implications for development of degree and staff development programs for…

Drawing from the experiences of Rio Salado Community College (Arizona) in implementing Total Quality Management, discusses common barriers to change (e.g., time, aversion to change, and pitfalls of change); leadership failure as a cause of failure in TQM implementation; and the importance of constancy of purpose, employee empowerment, and…

This article offers reasons for using cooperative-learning strategies in classrooms characterized by student diversity including disabilities. It provides a definition, guidelines concerning important instructional decisions prior to implementing cooperative learning, and suggestions for preparing students and evaluating student outcomes.…

A study making use of a national survey of 565 university department chairs and in-depth interviews with chairs at 1 university investigated the changes occurring in the workload of college faculty when they become department heads, focusing on the alterations in the amount of time allotted for personal and professional activities. (MSE)

Establishing a marketing and public relations program to improve community perceptions of public schooling involves identifying community expectations, determining whether "inequalities of exchange" are occurring between the school and the community, gaining support of both students and staff, deciding what needs to be communicated to…

Effective, long-term dropout prevention will not occur without broad-based, indepth, and ongoing staff development that changes educators' behavior toward at-risk students. Staff development planners should recognize that students respond not to programs but to individualized, personally delivered solutions and assistance promoting youngsters'…

Presents ideas about customer service that were offered by child care directors at the 1990 Directors' Network Conference. Topics include the implementation of infant and toddler care, parent evaluation forms, junior teacher helpers, parent involvement, credit card tuition payments, family picnics, center interviews and tours, and center telephone…

Presents views of integrated learning systems (ILSs) from a vendor's perspective, i.e., Jostens Learning Corporation. ILS implementation is discussed; the product development process is explained; ILS strengths and weaknesses are described, including instructional consistency, student monitoring, limited access, and lack of flexibility; and ILSs…

The most effective colleges and universities in the next few decades will be those able to adapt to a changing workforce and shifting demands of business, political, and other environments. Effective institutions will build effective management teams, create new change strategies, focus on quality, and demonstrate learning from history. (MSE)

Clarifying the meaning of principal effectiveness as a point of departure in the development of an appraisal system in Connecticut is discussed, focusing on the reasons for an appraisal system, how effectiveness should be defined, where to find relevant information, and how best to organize such information. (SLD)

Examination of retrenchment clauses in the faculty union contracts at 42 colleges and universities focused on implications for tenure rights and the roles prescribed for faculty and administrators. Concepts of financial exigency and shared governance are highlighted. Contracts were found to provide faculty with a limited and reactive role during…