The 25 papers presented at this symposium focus on the future of libraries and library services in an ever evolving Information Age. The papers deal with topics such as: economic and political issues in determining the future of the professionally managed library; adding value to library services; the need for librarians and library educators who…

A project was conducted for the following purposes: (1) improve the productivity and efficiency of 21 companies by providing workplace literacy instruction to workers lacking basic skills required for their jobs; and (2) improve the capability of educational providers to meet the basic skill needs of the manufacturing and financial services…

This document contains a competency-based workplace literacy curriculum that is intended to develop workers' reading comprehension skills by building on their prior knowledge and integrating job-related reading materials actually used by workers on the job with other academic reading materials and textbooks. Designed to be used in conjunction with…

Efforts focused on improving quality processes based upon the Malcolm Baldrige Education Criteria for Performance Excellence may hold promise for fundamentally improving K-12 education. This policy report examines the information available on improving school quality through implementation of the Baldrige criteria. It provides a snapshot of what…

This document synthesizes reports on quality issues and trends in vocational education and training (VET) in Belgium, Denmark, Germany, Greece, the Netherlands, Portugal, and Spain. Discussed in the report's five sections are the following topics: quality concepts and their application to VET (VET in Europe, quality concepts and their application…

Today there is a pressing call for technology o provide expanded higher education opportunities to a wide spectrum of present and potential clientele. This digest summarizes a larger report of the same title which examines the implications of teaching on the "virtual" college campus. It briefly examines the following questions: (1) what…

This book contains 34 papers examining the theory, process, and outcomes of action learning at work. The following papers are included: "An Introduction to the Text" (Alan Mumford); "The Learning Equation" (Reg Revans); "Action Learning as a Vehicle for Learning" (Alan Mumford); "Placing Action Learning and…

This document is intended to guide further education colleges and work-based learning providers through some of the commonly used tools, techniques, and theories of quality management. The following are among the topics discussed: (1) various ways of defining quality; methods used by organizations to achieve quality (quality control, quality…

This report discusses the Malcolm Baldrige (MB) Education Criteria, the award process, and the experiences of one institution, San Juan College (New Mexico), that received an award at the state level. The Baldrige Criteria are based on 11 core values: (1) learning-centered education; (2) leadership; (3) continuous improvement and organizational…

The objectives of this study were identification and verification of key processes that could be used by higher education quality administrators to implement continuous improvement programs and benchmarking processes. East Tennessee State University's Continuous Improvement Key Process Relationship Matrix was used as the basis of a 44-item…

This monograph examines issues in faculty and departmental collaboration in colleges and universities, focusing on structures and environments that support collaboration and reward productivity and progress toward institutional and disciplinary goals. An introductory chapter outlines four key issues: how colleges and universities can develop a…

This bibliography is intended to provide lists of useful references, annotated where possible, in areas of concern to institutional researchers and planners. The bibliography covers approximately 400 publications, most published in the 1980s and early 90s. It is organized into the following 17 major topics: accreditation; assessment; budget and…

This serial is in four sections. Part 1--Features: "American Social Policy"; "A Generational Perspective on Young Adults"; "Rising Income Inequality and Poverty"; "A Victim of Policy Neglect? 'Wealth Inequality'"; "Balancing Growth with Economic Equality"; "Economic Inequality: 'A Comparative…

This book, which is intended for educators who are invited into workplaces to design, develop, and deliver workplace literacy and other training programs and for corporate and labor leaders involved in workplace education, examines the concepts of total quality and bedrock (foundation or basic) skills. Presented first are a glossary and…

This book presents a collection of essays that suggest how to improve the education system in the United States. There are 19 chapters in 5 parts. Part 1, "Classroom Management," includes: (1) "The Limits of Teaching Skills"; (2) "The Trouble with School Uniforms"; (3) "Beyond Discipline"; and (4) "How…