Recommendations for planning and development of online student services based on a review of the literature on research conducted in a variety of college settings. Focus topics include the institutional website, help desks and information centers, student orientation, academic support, and library services.

Students with disabilities are attending institutions of higher education at an increasing rate. This trend leads to questions concerning academic success, institution responsibility, and the impact of academic support centers. Unfortunately, faculty and professional staff often do not have sufficient knowledge to address the ever-changing needs…

The aim of this study was to demonstrate the relation between social and academic support on student ability to adapt to college. Results demonstrated a weak and reverse relation between expression of support and personal ability to adapt and total adaptation. A direct relation was determined between emotional support and social adaptation and…

A survey was conducted across three Australian universities to identify the types and format of support services available for higher degree research (HDR, or MA and Ph.D.) students. The services were classified with regards to availability, location and accessibility. A comparative tool was developed to help institutions categorise their services…

Research literature finds that community school models offering various agreed-upon features provide an excellent social return on investment and significant promise for providing opportunities for learning and promoting well-being in students and communities. Community schools show significant promise for addressing barriers to learning and…

This qualitative study examines the perceptions of students enrolled in a campus-based program designed to promote academic success and retention of first generation college students. Method: Twenty-five undergraduate students in the program participated in focus groups and interviews to share their perceptions and experiences. Research team…

Far too often, today's college students find themselves wandering through their academic experiences, choosing from a dizzying array of majors, courses, and out-of-classroom learning experiences. And while this smorgasbord of options is often portrayed as beneficial to the student experience, more than a decade of research suggests that too many…

Rhode Island is committed to ensuring that all educators receive fair, accurate, and meaningful educator evaluations that provide information that can help all teachers improve and refine their practice. Currently, districts in Rhode Island may submit a district-designed model for approval that complies with the Educator Evaluation System…

The purpose of this "Equity by Design" brief is to provide educators and parents with information about universal supports, describe how these supports may prevent discrimination, and provide resources to address discrimination or disparate treatment in universal supports.

This paper contends that, although there is much to commend in the remediation reform movement, it is unlikely to attain its goals. These goals include the Lumina Foundation's target of having 60% of Americans attain a degree or certificate, the Bill and Melinda Gates Foundation's goal of doubling the number of low income students who earn a…

Institutions of Higher Education (IHEs) have become like hospitals where there are multiple offices in centralized locations. One of the areas that need further study is how to integrate these services effectively and efficiently to service students. Healthcare has developed the triage model and IHEs are starting to bring this model into the…

Advances in medicine and medical technologies over the past several decades have extended the lives of many individuals who have chronic illnesses that were once considered terminal. Likewise, these advances have enabled more students to participate in school than ever before. As such, their short-term and long-term academic outcomes must be…

The University of Venda introduced an academic mentoring programme in 2012. The introduction of the programme was in response to the results of a national study that was conducted by Scott, Yeld and Hendry (2007). The study was replicated at institutional level and it yielded similar results that indicated that at least 30% of undergraduate…

The first part of this study explored the association between school climate and students' well-being (i.e., school life satisfaction, academic satisfaction and perceived popularity) within the Chinese school context. Two hundred and twenty-one secondary school students in Hong Kong participated in this exploratory study. Due to the lack of…

Katie Hern is an English Instructor at Chabot College and Co-Founder of the California Acceleration Project (CAP), a professional development network that supports the state's 113 community colleges to transform remediation and increase student completion and equity. Hern speaks nationally on remediation reform and integrated reading and writing.…