Quality assurance is well known internationally but the notion is relatively new in Norway. To understand some of the issues and dilemmas that emerge in the Norwegian reception of quality assurance in higher education, this article traces how quality assurance is gaining its form and how international trends are understood, transposed and adopted…

This article looks into the discursive construction of "quality" and "assessment" in Finnish higher education policy from the 1960s onwards. The theoretical assumption is that the discourse of "quality" not only describes the developments in Finnish higher education policy, but also produces and reproduces our views…

This paper describes the experience of one university in quality assuring higher education courses that were to be delivered by E-learning, or blended learning. The form of blended learning relies upon the use of staff from partner institutions who may not have been employed primarily solely to deliver higher education courses, be it by…

Quality systems within the subject institution had flip-flopped from an original model of total emphasis on measurement of standards by examination to one of evidence-based review of the quality of the programme team's quality assurance processes. In 2002 a major review of the institutional programme quality assurance system concluded that an…

In this article, the author describes how Change magazine finds new editorial home after the demise of the American Association for Higher Education (AAHE). The demise of the AAHE is an incalculable loss to higher education. But the Change transition team approached the Carnegie Foundation for the Advancement of Teaching about the possibility of…

Online delivery of programmes of Higher Education typically involves a distributed community of students interacting with a single university site, at which the teachers, learning resources and administration of the programme are located. The alternative model, of a fully "Virtual University", which assumes no physical campus, poses…

The purpose of this research was to evaluate the effects of two trainings designed to increase the competencies of professionals to develop high quality positive behavior support plans for students that engage in problem behaviors that interfere with theirs and/or others' ability to learn. Training one consisted of training attendees on six key…

The Bologna Process presents both opportunities and challenges for teachers in the European area. As tensions surface between different forms of national legislation, accreditation and quality assurance, projects need to be developed that model ways of resolving problems within a European context. Utilising their links and network of contacts…

Board members are accustomed to looking after the financial health of their institutions by reviewing budgets, revenue projections, capital needs, or the approval of specific expenditures. At many institutions the board only rarely gets to look directly at the heart of the academic enterprise: the quality of teaching and learning. However, growing…

This monograph describes program models as having a program quality support component and three chronological program components: entrance into a program, participation in a program, and re-engagement in learning. The four components that make up a program model are defined by principles. A principle describes a guiding assumption about how to…

The Council for the Advancement of Standards in Higher Education (CAS) has served as a voice for quality assurance and promulgation of standards in higher education for over 25 years. CAS was established to promote inter-association efforts to address quality assurance, student learning, and professional integrity. CAS includes membership of over…

The main argument in Loyiso Jita's article is that although both law and convention have established stakeholder participation in higher education quality assurance, it lacks conceptual clarity. The article bravely attempts to develop a theory of "stakeholder identification and salience" by drawing mainly on business and organisational…

This article is a critical overview of the symposium on the contribution of the quality assurance process to democracy recently held at the University of Stellenbosch. It argues that recent symposia and colloquia in which South Africans themselves have attempted to stake out their intellectual credentials are extremely important and that the…

Purpose: This paper seeks to model and compute productivity, including a measure of quality, of a service which does not have marketable outputs--namely public education at the micro level. This application is a case study for Sweden public schools. Design/methodology/approach: A Malmquist productivity index is employed which allows for multiple…

Purpose: The paper aims to investigate the role of educational development centres, and their potential for playing a broader and more central role in quality and organisational development. Design/methodology/approach: The paper is based on the results of three external evaluations of educational development centres in Denmark and Norway,…