This paper reports on a study that analyses the questions asked and services offered at the information desk in the reference department at the Kent State University main library. A total of 460 questions asked during 52 hours of scheduled time at the information desk in Spring 1997 were categorized. The main types of questions were directional;…

This paper presents a procedure for teaching Management Information Science (MIS) courses called the "Current Reality Tree" (a tool of the Theory of Constraints used to determine the major problem of a system) and proposes a methodology to use it to aid in instruction. The first part of the model (business problems) suggests initiating a session…

The researchers investigated the intensity of computer lab use by a broad representation of students at their university. The purpose was to ascertain adequacy of computer laboratory hardware, software, and hours of access. Additionally, the researchers needed to answer a social policy question, and wished to determine who was making most use of…

This guide features 10 customizable, ready-to-run workshops for librarians wishing to establish or refine ongoing Internet training for staff members or patrons. Each workshop in the book includes an introduction, an objective, a timed lesson plan, tips, a sample script, and reproducible handouts. In order to provide for the variety of settings…

This study investigated the structure and content of the introductory computer literacy courses at four universities: Arizona State University, Indiana University, Pennsylvania State University, and the University of Virginia. The four courses are similar to each other, however the structure and content vary. The course content at the four…

To identify current community college programs for occupations in high demand by business and industry, the American Association of Community Colleges (AACC) conducted a survey of 1,120 colleges across the nation. The survey asked community colleges to identify "hot" programs, the number of students enrolled in these programs, and the average…

This document contains statistics and input-output measures for all Colorado public libraries. Tables of the following 1997 survey data are provided: state totals and averages; public library addresses; telephone, fax, and URL for public libraries; public library directors; borrowers, outlets and bookmobiles; ALA-MLS librarians, other staff and…

This paper explores the theme of convergence in higher education, focusing specifically on the growing demand for increased access to higher education, lifelong learning to support multiple jobs and careers, and the expanse and availability of resources in information technology. The article is divided into the following sections: (1) Converging…

This examination of the impact of technology on the educational role of small academic libraries focuses on the information access aspect of technology. Librarians at 26 colleges in Illinois with enrollments of under 3,000 students responded to a survey which measured the libraries' access to databases through online searching and the use of…

This paper addresses the very timely issue of national information policy, particularly in view of the pending second White House Conference on Libraries and Information Services in July 1991. Information policy is examined from economic, political, and social points of view and the national government is urged to address the challenging task of…

Originally written for use by Queens College Library (New York) Technical Services staff members, this manual is designed to increase efficiency and accuracy through the programming of function keys to execute commonly used NOTIS acquisitions and cataloging functions. The manual provides suggestions for expediting NOTIS operations based on IBM…

This paper begins by arguing that access to education for those who do not attend classes on campus can be a question of their access to technology, i.e., the higher (or more exotic) the technology, the fewer the students who have means to use it. Almost universal access via the postal service is discussed in terms of speed, as compared with…

Bibliographers and librarians are aware of the new information technologies in information storage and retrieval. CD-ROMs and online database systems are two technologies used daily to assist users in accessing needed information. Although these resources are lacking in the fields of journalism and mass communication, possibilities for…

Many developing countries are now making substantial gains in developing databases on their education system. This book focuses on strengthening the link between improvements in information with better practice at the school level. It provides a synthesis of lessons learned from recent experience and research in collecting, analyzing, and using…

This book provides new tools for thinking about and designing the education system. Four sections, each with its own introduction, follow Charles M. Reigeluth's introductory chapter, "Introduction: The Imperative for Systemic Change." Section 1 describes some theoretical frameworks for understanding the "big ideas" of system…