Total Quality Management is a system for creating organizationwide participation in planning and implementing a continuous improvement process exceeding customer expectations. It is built on the assumption that 90 percent of problems are a result of process, not employees. Implementation at Oregon State University has nine phases. (MSE)

Recognizes the golden anniversary of the Association for Counselor Education and Supervision (ACES) and presents the statements of 15 past presidents of the association. Presidential leaders briefly review the association's past and suggest opportunities to help create a promising future for ACES. Outlines nine challenges which confront members of…

Explains the major features of curriculum alignment (the determination of the congruence between the written curriculum and work performance). Relates the principles of alignment to the adult learning environment and curriculum management. (DMM)

Teaching continuously requires more specialization and technical skills of teachers. The role of the paraprofessional in the school should be upgraded structurally and functionally to give teachers much needed assistance and free them from the burden of too many demands on their time. (JD)

Argues that community colleges are not completely institutionalized and are therefore more subject to the influence of external forces than other postsecondary institutions. Considers three models of environmental effects on organizations: the adaptation, selection/evolutionary, and institutional models. (DMM)

The strategic but flexible approach adopted by the South Australian College of Advanced Education in developing a long-range institutional plan is outlined. The approach was characterized by a five-stage process and the use of a seminar of senior college managers to generate commitment, build consensus, and clarify procedures. (MSE)

Effectiveness of organizational training and development (T&D) hinges on three factors: (1) relationship of T&D to the organizational culture; (2) management practices that cause training to flourish or fail; and (3) extent of awareness that T&D should be integrated into strategic planning processes. (SK)

To support systemic restructuring, many organizations must redesign their internal structures, operations, and relationships with district and school clients. The article recommends systemic restructuring methods, identifying implications for helping organizations related to the nature of relationships formed with district and school clients and…

Describes differences between total quality management and self-directed teams in terms of job design, decision making, flexibility, supervision, labor relations, quality, customers, and training. Offers suggestions for which method to choose when. (SK)

United Parcel Service's career development system takes multiple approaches: information from career discussions between supervisors and supervisees and a career planning workbook and guide is used for individual career planning, district master operating plans, and the management appraisal process. (SK)

A case study of a South Wales manufacturer illustrates the need for companies to adopt an integrated strategy for computerization and information systems. Lack of management training blending computing and business skills can have a crippling effect on system development and organizational health. (SK)

Some staff development and organization development practices that can profoundly influence teacher attitudes and behaviors include having a clear school vision, establishing collegiality and experimentation norms, displaying a collaborative attitude, using staff development research, varying staff development format, encouraging faculty…

Miller's report of a survey of 149 members of the National Association of Industrial and Technical Teacher Educators (116 replies) indicates overall satisfaction with association mission, publications, dues, and services. Walker comments that conventional needs assessment may not be the best for organizational planning. Evans notes declining…

After operating an outsourced library onsite for six years, the computer company Sun Microsystems converted the eight outsourced workers into full-time, regular staff. The Sun library manager demonstrates the advantages of outsourcing: core competencies, cost savings, and value added. (AEF)

To sustain growth requires changes in the Chinese economy and society. The Asian financial crisis shows that independent institutions and individual freedoms are necessary to stimulate entrepreneurship and innovation. Conservative social values often promoted by the education and training system could hinder economic growth. (SK)