Libraries have always been poised at the crossroads of access tools and content. Librarians, their personnel, and supporters have worked for generations to create tools to store and utilize content for the benefit of patrons. Libraries house materials and the tools to unlock them; their staffers teach patrons to use the materials and associated…

Electronic communication technologies continue to change the landscape of reference services. For many users, virtual communication is the preferred means of conversing. Synchronous virtual reference, similar to other synchronous means of communication, is an important method for reaching students and for providing teaching and learning…

In this article, the author talks about how to face the not knowing and offers a strategy to fill the gap of not knowing. In coping with constant change, he describes a strategy for library staff that might help in the absence of certainty. This includes: (a) guarding the data with one's life; (b) build not for longevity, but obsolescence; (c)…

To date there has been very little work on the machine understanding of imprecise diagrams, such as diagrams drawn by students in response to assessment questions. Imprecise diagrams exhibit faults such as missing, extraneous and incorrectly formed elements. The semantics of imprecise diagrams are difficult to determine. While there have been…

When the Johnson County Library (JoCo Library), a midsize suburban public library in Kansas City, Kansas, completely rebuilt its 2,000-plus-page website--one that had remained relatively stable for almost 5 years--the reaction from patrons and staff members was overwhelmingly positive. The web development team at the JoCo Library realized that the…

Librarians use online mapping services such as Google Maps, MapQuest, Yahoo Maps, and others to check traffic conditions, find local businesses, and provide directions. However, few libraries are using one of Google Maps most outstanding applications, My Maps, for the creation of enhanced and interactive multimedia maps. My Maps is a simple and…

The criticisms levelled at MARC are examined and attempts are made to evaluate these criticisms in the light of some possible ways of using MARC at the local level. (11 references) (Author)

Discontinuity of care due to poor communication of patient health information among healthcare providers (HCPs) is a major efficiency and patient safety concern. Patients often see multiple HCPs and during each visit, the patient's core health information is required for appropriate decision making. Patients with access to their electronic medical…

Librarianship has experienced a few growing pains over the past several years as its relationship with technology matures into a productive partnership. Being overzealous to adopt new technology can sometimes lead to more setbacks than advances in the profession. However, a recent wave of research has been discussing the benefits of integrating…

This article discusses the processes that occurred when the Library, Controller's Office, and Information Technology Department agreed to create an interface between the Library's Innovative Interfaces patron database and campus administrative software, Banner, using file transfer protocol, in an effort to streamline the Library's accounts…

During spring quarter 2008, the Western Washington University (WWU) Libraries established an interactive bloglike environment called "14 Days to Have Your Say" with the intention of gathering new ideas and feedback about the libraries from the university community. The environment was developed as a fairly simple Drupal site. The project…

This 2014 fact book for the Florida College System is divided into the following categories: (1) Student Information, which includes fall, annual, FTE, and program enrollment statistics, as well as credit program completion statistics; (2) Employee Information, which includes statistics regarding employee headcount by occupational activity, and…

Digital library is commonly seen as a type of information retrieval system which stores and accesses digital content remotely via computer networks. However, the vision of digital libraries is not limited to technology or management, but user experience. This book is an attempt to share the practical experiences of solutions to the operation of…

Purpose: This paper seeks to provide an insight into the implementation of some of the innovative Web 2.0 applications at Jaypee University of Information Technology with the aim of exploring the expectations of the users and their awareness and usage of such applications. Design/methodology/approach: The study was undertaken at the Learning…

Libraries have been around for thousands of years. Many of them are considered great because of their magnificent architecture or because of the size of their collections. This paper offers ten case studies of libraries that have used technology to achieve greatness. Because almost any library can implement technology, a library does not have to…