Existing literature on university brand loyalty (UBL) has less focused on a marketing-oriented perspective, or relationship marketing, and its impact on testing UBL. The aim of this study is to identity the roles and impacts of trust and commitment, which are main factors that create a relationship, in the relationship between university service…

The purpose of this case study was to understand how collaboration, or lack of collaboration between community college-level silos, affected the process of accreditation as conducted by the Higher Learning Commission. The theory that guided this study is Smith's theory of seven silos of higher education, as it explains the relationships between…

Internationalization of higher education enhances global citizenship, graduates' competitiveness, and institutional leverage. Little empirical analysis has targeted emerging markets like the Middle East and North Africa. This investigation surveys 73 administrators and faculty in Egypt, Jordan, Morocco, and Qatar to estimate the prevalence of…

The multi-billion-dollar university rankings industry purports to offer insights into the quality of institutions, but the extent to which it does so has consistently been refuted. Critics argue that problematic proxies, composite indexing, homogenising effects, and several other issues make them both unscientific and neo-colonial. This article…

Authorizers are uniquely positioned to influence educational opportunities for students with disabilities in the charter sector. However, to date, only a small number of authorizers have taken proactive steps to address the needs of students with disabilities or to hold charter schools accountable for meeting ambitious learning targets for them.…

This paper examines the quality evaluations of the Greek Universities highlighting those which offer a full-fledged study program of primary education. There are eight principles-criteria according to which each university is evaluated. For each principle, scores may range from 1 (noncompliance with the principle) to 4 (fully compliance). I…

This issue of "Assessment Update" presents a three part series on fixing assessments. In Part 1, David Eubanks advocates for a collaborative model of assessment as the field enters a fourth decade of low return on investment. In Part 2, Megan R. Good laments the opportunity cost of continuing the define-measure-improve assessment model…

Hispanic-Serving Institutions (HSIs) play an important role in educating Latinos. The purpose of this article is to apply and extend the Typology of Hispanic-Serving Institutions Organizational Identities framework and propose a systematic rubric as a tool for assessment and evaluation. The article contains analyses and discourse for HSIs…

In social contexts, feedback by observers, participants, or recipients provides information on performance and products, thereby creating an opportunity to learn and improve. In education governance, many countries rely on school inspection by professional observers to convey feedback on organizational and pedagogical processes and outcomes. This…

A "charism-centered" institutional mission is a mission that is believed to be instantiated and guided by the working of the Holy Spirit. Countless Catholic higher education institutions claim to have missions rooted in one or more charisms. However, institutional assessment processes tailored to charism-centered missions have remained…

This study explores an integrated approach for sustainable urban early childhood education and development within the context of urban planning and preschool infrastructure in rapidly urbanizing areas. It focuses on a case study conducted in both private and public preschools in Addis Ababa. The study adopts a qualitative case study design,…

This article employs critical discourse analysis of the Spear's Schools Index of 'the best private schools in the world', the first such global ranking of schools, to understand representations of elite education in globalised societies. It argues that the Index is a powerful text that exemplifies a global gaze -- an imagined perspective from…

The COVID pandemic temporarily altered the functioning of all sections of society. In England, it led to major disruption in the teacher education sector leading to curtailed training in schools and a rapid shift to alternative approaches to teaching and learning. By the 2021-2022 academic year, it was hoped that activity would return to a level…

For decades, educators and policy makers have decried low graduation rates at US colleges, advocating policies and making investments to improve graduation. We analyze a decade of Integrated Postsecondary Education Data System (IPEDS) data for four-year colleges to investigate how much institutions have improved their graduation rates from 2008…

School leaders must make decisions and implement strategies to improve a school climate and student achievement, and it benefits them to understand which areas of school climate have the greatest impact on student achievement. The State of Georgia measures school climate and student achievement with its school accountability measure, the College…