Freedom from material insecurity brings with it new human expectations. Demands for personal fulfillment and development of human potential will increasingly be placed on schools, and change will be necessary for organizational success and individual self-actualization. The authors present ten principles for bringing about desired changes.…

This article provides an historical overview of organizational theory and research relevant to participation in decision making. Applications of this theory and research in schools are discussed. Two examples of organization development interventions which foster participation in school decision making are described. Implications of recent…

A suburban Denver school district has upgraded its management practices by putting into practice a management by objectives and organizational development system. (Author)

The two papers report a conceptualization of service management and two idealized models for its implementation. Actual experience guided the development of the concept and models. Data are reported regarding the status of service management after technical assistance from the Philadelphia Geriatric Center to the State Office and area agencies.…

Advocates the use of matrix management to make school districts more flexible and creative in response to non-routine problems. (BD)

Examines the relationship between survey feedback and the organization environment to determine under what environmental conditions survey feedback was perceived by subordinates as having had an impact and if there is any systematic relationship between the degree of feedback provided to subordinates and the impact of survey feedback as perceived…

Discusses the development of information technology (IT) in teachers' professional work and its development within organizations based on examples in the United Kingdom. Highlights include Project INTENT, to improve IT in teacher education; dimensions of professional development; personalized strategies for staff development; individual and group…

Introduces different kinds of meta-knowledge which all have positive influence on the usage of knowledge-management systems. Presents results from a qualitative study conducted in five German companies, and derives relations between kinds of meta-knowledge and the characteristics of knowledge management systems. Only if this experience with…

Distance education is an answer to the demand for flexibility in training. The aim is to build a virtual learning community on the basis of a knowledge model that meets different learning needs. This article analyzes possible innovations in corporate training, and proposes a framework that integrates all information sources and offers practice…

A case study of a small high-tech business explains how they created a virtual cluster of innovation through supply networks, enhancing their own learning and facilitating integration of knowledge. This process overcomes limitations to management learning for small companies in isolated regions. (Contains 66 references.) (SK)

An Australian small business survey (n=409, 12% response) and 20 case studies explored owner-managers' learning disposition, resources, and obstacles. The development of a learning culture contributed to growth in small businesses and distinguished between effective and noneffective economic performance. (Contains 36 references.) (SK)

Considers job rotation, the systematic movement of employees from one job to another, as one of the tools for organizational development. Reviews relevant print and Internet literature, discusses the pros and cons of job rotation, and describes experiences at the Ryerson University library to illustrate process. (Author/LRW)

A case study of quality circles in an appliance factory found that circle members and nonmembers obtained better working conditions by improving quality through the direct impact of their work on the company's market position. The study of the quality improvement process shows that workers seek more than psychological rewards for their…

The traditional multinational approach to business strategy and human resource management, as well as the global approach, are not effective in a world no longer insular. A transnational approach requires global strategy and perspective, local responsiveness and flexibility, teamwork, shared responsibility, and empowered and innovative workers.…

Argues that applying persuasion strategies to internal marketing efforts can facilitate the adoption of a customer orientation among employees and elicit greater commitment to the company and its goals. Examines four specific persuasion strategies: defining the customer satisfaction link; encouraging self-efficacy; providing rewards; and creating…