A scale to measure higher education institutions' organizational health was developed and tested using 198 survey responses. Scale dimensions include communication adequacy, participation/involvement, commitment/loyalty, morale, external reputation, ethics, performance recognition, goal alignment, leadership, development, and resource use.…

Describes analysis of quality of North American doctoral programs in developmental sciences, such as developmental psychology and human development. Found that the faculty associated with the top one-third of programs were two to three times as active as the faculty associated with the lower two-thirds of programs. This difference held true in the…

"The Times Higher Education Supplement" was the first newspaper to publish an international ranking of universities in November 2004. This article describes the evolution of the international rankings from their origin in a limited peer review exercise through the gradual refinement of a national ranking based on, as far as possible,…

This article examines the traditional assumption that higher education evaluation systems follow a similar global format. Comparative study examines institutional evaluation and assessment processes in two nation-states that are geographically and economically remote but which, historically, share a common civic perspective. The main research…

This article reports on the increasing attempts to identify what have been dubbed high-flying schools and figure out what makes them tick to bring all students to higher levels of achievement. A free Web site, launched by the New York City-based Standard & Poor's, began providing a tool that enables users to identify schools that do better…

The National Community College Benchmark Project (NCCBP) provides community colleges with a system to report data on key learning outcomes and indicators of institutional effectiveness and to compare their data with national norms and data from selected peer institutions. This chapter describes the development, current features, and anticipated…

In response to the changing educational landscape of the community college, reference librarians must adapt their service to fit the information needs of their patrons. One such update is synchronous digital reference, which applies instant messaging technology to library service. Todd Library at Waubonsee Community College (Sugar Grove, Illinois)…

A conceptual model is presented that depicts the relationship between an internal marketing function and an organization's readiness to learn. Learning and marketing orientations are identified as components to marketing strategy making. Key organizational functions, including communication and decision-making, are utilized in a framework for…

School leaders are often placed on the "hot seat" when negative images of the school, its staff, or its students appear in the local media. Such reports can strongly affect a school's public and image and, in turn, impact the climate both in the community and within the school itself. Sometimes these perceptions are not based on fact; however,…

The paper discusses the major issues connected with the accreditation procedures in higher education system in the U.S. The questions raised are as follows: what are the reliable and credible indicators of quality instruction that could be measured in the process of accreditation of higher education institutions? How does greater transparency in…

The arrival of university ranking has changed the landscape of higher education all over the world and is likely to continue to influence further development nationally and internationally. This article provides an overview of rankings systems in which Australian universities feature and it goes on further to discuss the impact ranking systems…

This publication follows the August 2007 publication of the final report of the Joint Quality Review Group (JQRG) of the Scottish Funding Council members. The JQRG report: "sets out the Joint Quality Review Group's final proposals for quality enhancement and assurance processes in the college and university sectors." The overall model…

This article presents a two-round discussion that centered around the question: "How well has UNESCO framed its own proposed role in meeting Education for All objectives as well as the roles of other UN organizations, national governments, and civil society actors?" The participants reviewed the most recent draft of UNESCO's "Global Action Plan"…

While some colleges claim not to care what "U.S. News & World Report" says, and experts cite problems in the way its annual rankings are done, many institutions scramble to improve their positions. There are well-documented examples of institutions that have solicited nominal donations from alumni to boost their percentage of giving, encouraged…

We look at some of the theoretical and methodological issues underlying international university ranking systems and, in particular, their conceptual connection with the idea of excellence. We then turn to a critical examination of the two best-known international university ranking systems--the "Times Higher Education Supplement (THES)" World…