A voluminous empirical literature has examined scale economies in public organisations, particularly in local government. By contrast, little effort has been directed at the empirical investigation of economies of scale in higher education administration, including in Australian universities. To address this gap in the empirical literature, this…

Students complain that technical courses like operations management are boring, dry or unenthralling. If we characterize classroom learning between a student and an instructor as a knowledge-intensive service encounter, then students are a kind of "customer" who must interact with the classroom system and play a key role in their own…

Many South African schools are underperforming academically and are labelled as trapped or yo-yo schools. The motivation and commitment of school leadership and educators play a critical role in realising improved academic results and sustainable improvement. In the study reported on here a 2-fold perspective was used to explore the problem of…

"Viva voce" or oral examinations are an intrinsic part of the examination of many doctoral theses. There is some ambiguity about their purpose; however, they are generally perceived to be an opportunity for the candidate to respond to the examiners' comments and questions. They also allow examiners to assure themselves of the candidate's…

Colleges and universities increasingly employ temporary instructors. Researchers in higher education have voiced strong concerns about this trend because of its impact on educational outcomes, operations of academic institutions, and the composition of academic workforce. To enhance our understanding of this employment practice, this article makes…

One of the main discussions in higher education is whether universities have appropriately adapted their structures and processes in response to the New Public Management (NPM) reforms and the Bologna Process. There are no profound empirical investigations on the extent to which faculties take elements of the reforms into account in terms of…

As management educators grapple with the challenges of educating Gen Z cohorts (born 1997-2015) in and beyond an online COVID-19 environment, social media platforms represent potential teaching tools. TikTok® is one of the most popular global social media technologies with people aged under 25 and therefore has strong appeal for students. TikTok…

Although the position of the assistant principal is crucial in providing experiences necessary to become an effective school leader, the research on the leadership development of the assistant principal has been largely understudied. This study examines the skills, characteristics, and leadership development of assistant principals within an…

The purpose of this study is to determine the values and approach of humanistic education management implementation at an elementary school in order to character education strengthening (CES). The research conducted at the Sang Timur Catholic Elementary School, Batu City, that implemented value of "Kesangtimuran" as based on humanistic…

Due to the radical changes and complexities within academic institutions, leadership development addressed to academic leaders in the digital age has become more critical. In the available literature, the outcome assessment of leadership development and its related factors have not been evaluated rigorously. The current study investigated the…

Purpose: This paper aims to share how an Asian university enhanced students' global competence through international business study missions (BSMs). More specifically, it focuses on how the design of these BSMs enabled "deep" learning beyond industry tourism and how 21st-century competencies such as "global competence" can be…

This article presents an approach to teaching an introductory digital marketing class that utilizes a semester-long project in which students develop a website and drive traffic using a variety of digital marketing tactics. As part of this project, students are provided with an engaging learning experience that includes direct exposure to the…

Sport management programs are disproportionately represented by students and faculty who possess multiple advantaged identities. This trend is indicative of the broader sport industry, which is troublesome given sports' prominent role in conversations around racial injustice and inequity during the past century. It is incumbent on sport management…

This paper examines the use of Monopoly® accompanied by Microsoft Excel to assess whether an active learning activity has an impact on the DFW rates in an introductory financial accounting course. (The DFW rate is the percentage of students who earn a grade of D or F or withdraw (W) from the course.) A zero credit hour Monopoly® Lab (which…

The ongoing COVID-19 pandemic has forced marketing educators to innovate and adapt their existing teaching methods. This article presents and discusses an experiential learning exercise called the market-immersion project (MIP) and how it was adapted to suit online teaching. The MIP was an integral part of the course on the…