Purpose: The purpose of this paper is to confirm the factorial structure of SERVPERF based on an exploration of its dimensionality among Syrian universities' students. It also aimed at assessing the perceived service quality offered at these universities. Design/methodology/approach: A cross-sectional survey was conducted targeting students at…

This case study examined the implementation of a novel nontraditional teacher preparation program, "Multi-Tiered Systems of Support Preservice Residency Project" (MTSS-PR). The two-year program placed general and special education composite undergraduate majors full time in high-need schools implementing evidence-based systems of…

There is a growing body of work in geography and sociology on the impact of drones on warfare, surveillance and civil protest. This paper assesses the challenges of using drones for teaching human geography and spatial social sciences. Affordable and expensive drones are now available in the market place; however, there has been next to no…

This reflective paper presents a new course concept for multilingual interaction, which was piloted at the University of Jyväskylä Language Centre in the spring of 2014. The course, implemented as part of the centre's action research, is the result of a development process aimed at enhancing students' multilingual and multicultural academic…

Increasingly, the traditional professional development (PD) model at 4-year institutions fails to meet the evolving needs of faculty. The traditional model of PD faces unique implementation challenges, including developing offerings that appeal to a wide range of disciplines and topics, dealing with limited faculty availability, physical/campus…

Uncertainty about future career prospects has increased enormously for students enrolled in higher education Information Technology (IT) programs. However, many computer science programmes pay little attention to career counselling. This article reports the results of a pilot study intended to develop group counselling for IT students to promote…

Introducing a digital camera in the art gallery space is somewhat confrontational. Most museums have strict protocols on what can and cannot be captured. From the educational perspective it does, however, offer a new and innovative way of working that supports young people's ability to record what they see and how they experience the gallery, the…

The maintenance management function requires staff to possess a truly multidisciplinary set of skills. This includes competencies from engineering and information technology to health and safety, management and finance, while also taking into account the normative and legislative issues. This body of knowledge is rarely readily available within a…

Dublin Institute of Technology offers students a number of different routes into engineering, allowing many non-standard entrants the opportunity to study the discipline provided they fulfil certain criteria. The final aim of many of these students is to achieve an Honours Degree in Engineering, which takes a minimum of 4 years. Apart from the…

The framing of "implementation" of learning technologies in universities can have profound effects on approaches to teaching and learning that may be insufficiently acknowledged by practitioners. This paper investigates a case that demonstrated the formation of strong connections between technology and pedagogy, in which a learning…

A new federal initiative calls for a College Scorecard which will include a yet to be determined measure of graduate earnings. In this paper we examine the political context that drives this initiative and examine the nascent efforts of four states to develop statewide systems to measure the labor market outcomes of higher education. We propose…

Background: Although social exclusion among typically developing school-aged children has been well explored, it is under-researched for children with disabilities even though they are at a higher risk for being excluded. While there are a number of different programs available to improve social inclusion at school, the appeal of these programs to…

This report describes collaborations between the disciplines of museum education and art therapy, which inspired the implementation of a pilot art therapy program at the Memphis Brooks Museum of Art in Tennessee (USA). Because relatively limited research has been conducted on this trend, the author reviewed museum exhibits and programming, as well…

Auditioning is often uncomfortable but can lead to great rewards. Music educators can do much to help their students be at their best in front of a panel. In this article, four experts share their experiences as adjudicators and their advice on how best to prepare students for the process.

Mixed methods research has emerged as a credible alternative to unitary research approaches. The authors show how a combination of a triangulation convergence model with a triangulation multilevel model was used to research an aspiring school principal development pilot program. The multilevel model is used to show the national and regional levels…