The counselor assists emotionally troubled clients to recognize their problems and to accept psychiatric referral by using communication alternatives such as reflection of feeling, reflection of experience, interpretation, and confrontation with maintenance of tension. The clients can be assisted in evaluating mental health resources and arranging…

A model is presented which indicates the increase in use of information referral centers to be expected for a given level of service. Another model analyzes a directory to a data base and introduces the concept of zoomability" as a means for improving directory performance. (29 references) (Author/NH)

The need for closer working relationships between the two branches of counseling emphasize the need to appraise present curricula in order to identify areas of overlap. (Author)

The method of evaluation involves measurement of program objectives and subobjectives in order to ascertain program effectiveness. Evaluation provided useful information with regard to the agencies using the service, the flow of patients through the program, and the subsequent flow, through a hospital outpatient clinic, of a majority of patients…

CLEO is a telephone referral service that provides adults with counseling, assessment, admissions, and other information about its 38 member colleges. An innovative postsecondary business partnership, it seeks to help adults realize self-directed development goals. (SK)

Presents the results of a survey of 30 professionals' attitudes toward referring latency age children to residential treatment programs; how they perceive residential treatment, how they make referral decisions, and how they choose a particular setting. (Author/CM)

A telephone tape program designed to provide basic mental and physical health information to callers is described. The tapes were especially constructed to offer assistance to callers in coping with personal and social issues as well as problems of daily living and to offer referral sources for these problems. (Author)

Educational decision makers (N=224) participated in a computer simulated decison making experience designed to ascertain the extent to which referral information biased classification decisions. Ss ignored standardized test information indicative of average performance and retained the stereotype created by the referral information. (Author)

Attitudes and personal characteristics of 32 regular class teachers who either had or had not referred mildly retarded children (7 to 9 years old) for special class placement were examined. (Author/DB)

Traces the path of library revolution in Information and Referral (I&R) Services from 1969 to the present. (Author/MBR)

Chronic callers (N=67) are reviewed; 51 percent were diagnosed as drug or alcohol dependent. Four were known to have committed suicide and 37 had made suicide attempts; 47 percent of the group was eventually referred to an ongoing treatment resource. Agency strategies for dealing with the chronic caller are discussed. (Author)

A joint venture between an adult education service and a health promotion team in Kent, England, enables doctors to refer patients to health and fitness courses. More than 49% of participants are over age 60. A wide range of offerings, personal counseling, health diaries, and 50% fee reduction encourage participation. (SK)

Examined similarities and differences in social worker gatekeeping decisionmaking in child welfare and child protection in Sweden and Canada. Found that Swedish child welfare included a greater readiness to intervene with more resources and measures; gatekeeping was assessment-driven and focused on family preservation. Found that in Canada, only…