Purpose: For any educational institution, student satisfaction is an important goal. Thus, the purpose of the study is to use a structured improvement process, define--measure--analyse--improve--control (DMAIC) methodology, to improve students' satisfaction regarding their learning experience at the College of Pharmacy/Umm Al-Qura University.…

Community college satellite campus students often experience limitations in terms of resources, academic programs, course offerings and access to faculty. Despite these facts, studies conducted at colleges and universities demonstrate that satellite campus students report higher levels of satisfaction than those at main campuses where limitations…

Students, parents, and employers, increasingly expect higher education institutions to prepare students for careers and workforce needs. Given the increasing diversification of our society and workforce, the ability to work across difference is more imperative than ever. This paper examines the factors that predict the development of students'…

The recent large-scale movement of people across the globe has triggered many cross-cultural opportunities that were quite rare in the past, but now occur almost every day. However, these cross-cultural opportunities have also introduced a variety of cultural tensions and visible exclusionary practices, which are of serious concern. The summation…

The purpose of this study was to understand if there was an effect of the type of institution attended (HBCU vs PWI) on level of minority status stress, perceived faculty support, persistence attitudes, and perception of the university environment. The sample (N = 414) included African American undergraduate students attending either a HBCU or…

Restorative justice philosophy and practices have been utilized in a variety of settings. Legislative reform prompted their application in the criminal and juvenile justice systems. They have also been utilized in employment, education, civic, human services and community settings. While their integration in elementary, intermediate and secondary…

Strengths-based approaches are expanding in higher education; however, little is known about the impacts of these approaches in housing and residence life settings. The purpose of this study was to examine the associations between first-year students' strengths interactions in housing and their engagement and retention. The results suggest that…

This study examined the degree to which cultural fit (cultural congruity in combination with perception of the university environment) and the dimensional noncognitive processes of mentoring predicted college satisfaction and life satisfaction for 238 racial and ethnic minority undergraduates from two university contexts. Group differences as well…

This article describes findings from a qualitative study of the experiences of female student veterans in the military and in college. Twelve women were interviewed from two public research universities. Findings revealed individuals "betwixt and between" the complex intersection of identities: in the military, grappling with a sense of…

This article explores the walking interview as a qualitative tool to assess campus climate. Using examples from a study that employed the walking interview, the author elucidates how this method of data collection allows for in situ understandings of participants' perceptions, spatial practices, biographies, social architecture, and social realms…

To explore the present role of universities in propagating the culture of voluntary work in the Saudi community, mixed research design has been incorporated along with descriptive statistics for retrieving outcomes. The research design has been implemented in order to evaluate the concept of voluntary work culture among the university staff and…

The authors report on the results of a survey conducted in the United States on collaboration between Centers for Teaching and Learning (CTLs) and Offices of Disability Services (ODSs) in institutions of higher education. The authors, a disability services professional and a former director of a Center for Teaching and Learning, give particular…

Intergroup Dialogue (IGD)--a pedagogical model that purposefully advances a critical social justice agenda--is used on college campuses around the country to facilitate student learning about issues of identity and structural power dynamics. In light of the tension that exists on college campuses between students from different religious…

Student engagement is a key predictor of academic performance, persistence and retention in higher education. While many studies have identified how aspects of the college environment influence engagement, fewer have specifically focused on emotional intelligence (EI). In this study, we sought to explore whether EI could predict cognitive and/or…

Professional development engagement (PDE) is defined as the level of perceived undergraduate engagement in professional development activities. An 11-item measure of PDE exhibited a good reliability. Using a complete data sample of 467 graduating business undergraduates, four variable sets (student background or precollege variables,…