Primary care facilities (n=15) were randomly assigned to one of four experimental treatments. Two care practices from each were analyzed. Cardiovascular disease prevention was improved by effective leadership, priority setting, joint planning, resources, and ownership. Hindering improvement were patient load, chaos surrounding reorganization, lack…

Identifies the seven stages of the life cycle for child care centers: entrepreneurial; development; formalization; maturity; stagnation; death; and renewal. Suggests that critical transition points exist for organizational development, and that, if they are aware of and understand each stage of development, administrators may intervene at those…

Considers how ethics have become an imperative within the social-science community. Trace the development of a code of ethics by the National Reading Conference, a group of educational researchers concerned with issues of literacy, in order to learn more about how such statements are formed and what particular ethical issues this professional…

Discusses evaluation in terms of what can be expected, changes in the use of evaluation methods, and the importance of evaluation credibility. Notes that evaluation has improved in practice and in decision-maker support for it; credible evaluations are now typically incorporated into policy and have become a routine organizational practice. (AEF)

Discusses knowledge management (KM), an organizational strategy that makes best practices and ideas widely available. Defines KM and presents two case studies that illustrate how a KM perspective might influence decisions and services in corporations. Discusses what performance and training professionals bring to KM and success factors of KM. (AEF)

Examines how a partnership between an elementary school and a university evolved into a Professional Development School, describing the process by making analogies to the process of constructing a house. The steps are also related to Kagan's (1991) stages of organizational development. Parallels and differences in the processes are explored and…

Explores some opportunities open to evaluators as practitioners of organizational development and the advantages and competencies evaluators can bring to such initiatives. Presents eight examples of such opportunities. (SLD)

Provides instructional developers' (ID) insights and observations based on the experiences of a training and development organization, Sprint's University of Excellence (UE), as it evolved from a small group of 20-25 individuals in 1990 to a large business unit comprising almost 400 individuals in 1999. Discussion includes course development…

Coded data from 108 organizational ethnographies identified the determinants of management citizenship behavior (MCB). Unstable product markets but product competition increases it. MCB reduces conflict between employees and managers and has a strong positive effect on organizational citizenship behavior. (Contains 93 references.) (SK)

Examined the experiences of a team of facilitators from the National Health Service Staff College, Wales, who participated in an effort to help general practices identify, prioritize, and implement systemic developments interlinked with individuals' professional development and become effective, interprofessional, interagency organizations.…

This paper explores the use of e-learning technologies for organisational learning within a commercial environment. A model has been developed to represent those factors that determine organisational learning. This model has been embedded within a case study based on the use of an e-learning program that was developed in order to enhance…

Many school systems today find themselves in amazingly complex and puzzling environments. They are increasingly expected to turn direction quickly in response to changes in their environments, but they cannot change direction because they are bound by the arthritic bureaucratic designs of their systems, by old mental models of hierarchical power…

This is the first installment of a multipart practitioners' guide focused on strategic planning, organizational development, and legal issues. It features practical advice and powerful insights for implementing advancement programs that are organized, productive, and legal--and that generate top results. The author, an organizational development…

This article presents an integrated model of the learning organization. It is based on empirical research of the learning organization literature, as well as on practitioners' understandings of the concept where learning organizations were often described in terms of four distinct individual aspects--no more and no less. This article argues these…

Although organizational learning occurs through individuals, it would be a mistake to conclude that organizational learning is nothing but the cumulative result of their members' learning. Organizations do not have brains, but they have cognitive systems and memories. A device cited in this literature as an important tool for organizational…