Discusses expectations of public library reference service and the reality of what librarians can provide amid declining resources. Suggests reference librarians should define the gap between potential and reality in reference service, and inform the customers about how little money it would take to provide better service. Argues that librarians…

Examines three circumstances likely to alter the organization of acquisitions expertise in libraries: holistic understanding superseding specialized expertise; diverging futures for acquisitions expertise and acquisitions departments; and the role of acquisitions expertise outside the library. (AEF)

Presents an alternative method of managing the purchase of volumes in monographic series. The purpose is to both ensure comprehensive review of all volumes in specified monographic series and to allow return of volumes not wanted for the library's collections. (Author/AEF)

Discussion of fund-raising in academic libraries addresses issues of major gifts, capital campaigns, organization, staffing, constituency, and the role of the library development program within the academic community. Highlights include library administrator roles, goals, centralized versus decentralized development, and creating a major-gifts…

Focuses the issue of outsourcing cataloging in academic and special libraries. Examines the goal of outsourcing to increase production at reduced costs; a case of outsourcing at Wright State University of Ohio; confidentiality issues of outsourcing by law firms and other corporations; contracts; debates on "whether" and "what"…

Describes how the Rochester Public Library (Minnesota) managed public access to the Internet for both residents and non-resident patrons. Discusses user needs, staff involvement, system software, fees, and handicapped accessibility. (LRW)

Reports findings from a survey that examined job preparedness of library directors at four-year colleges in twelve midwestern states. Examines qualifications possessed at the time each position was obtained and skills and abilities directors felt were essential to surviving and doing well in their positions. (Author/AEF)

Presents a summary of the ACRL (Association of College and Research Libraries) New England Chapter Serials Interest Group's Fall 1996 program on electronic serials. The program's four principal speakers each dealt with a major aspect of electronic serial management: collection development, public services, cataloging, and systems. This report…

Examines how library managers can work with staff to make change initiatives more successful, based on cooperative planning experiences at Duke University Library. Focuses on (1) what the worker wants; (2) barriers to workers getting what they want; (3) technology's liberating influence; and (4) recommendations/predictions. (AEF)

People who were president of a state or regional library association from 1985 through 1994 were surveyed. Issues of gender and ethnicity are explored as well as the forms of support available from associations, employers, and families. Recommendations focus on the ways in which individuals can better prepare themselves for a presidential role,…

John Metcalfe was a leader of the Free Library Movement in Australia in the 1930s, becoming a well-known educator, writer, and state librarian. His involvement in national and international library cooperation from the 1940s to the 1960s widened his earlier New South Wales focus. There is a strong democratic focus in Metcalfe's writings on…

Examines Axel Lodewycks' role at the University of Melbourne (Australia) during the period 1959 to 1973. Lodewycks made a significant contribution to the construction of the Baillieu Library building in this period, but was never able to raise his own standing within the university beyond that established by his predecessors. (Author/AEF)

Using published studies and references, shows why the requirement that a manager of interlibrary loan be a librarian with a master's degree in Library Science may be outmoded in the modern academic library. Discusses the librarian's role, certification and professional elitism, job requirements, and user needs. (AEF)

Considers the role of public library trustees in censorship challenges. Topics addressed include the need for clear library policies concerning censorship; informing trustees about First Amendment rights, challenges regarding problem patrons and age restrictions, the trustee as citizen as well as board member, and the board's need for appropriate…

Presents a trend analysis, using the college library as a model, which maps internal and external financial contacts to show the complexity of library financial dealings. Topics discussed include Total Quality Management; the library's financial role in the parent organization and in worldwide finances; and the profession's response to change.…