This paper compares the human service organization (HSO) with mainstream industrial and commercial enterprises. It examines some insights drawn from recent British and American research, particularly in the area of "domain theory," and suggests possible reasons for the ambivalent performance of most organizational development/management strategies…

Surveyed corporations (N=203) to gather information on employee-oriented career development programs. Most view career counseling as a supervisor's responsibility. Primary purposes were individual growth, improved productivity and morale. Describes model programs used by six corporations, including information centers, workshops, and individual…

Two general models for bringing about change--the structural model and the people model--are described. Team leadership and team building are seen as people-oriented approaches to change that also affect the structure of an organization. Both targets of change--people and structures--should be approached in tandem. (MLW)

Addresses the specific advantages to new hospices of incorporating administrative resource people in the planning and organization phases of their programs. Describes organizational structure and the role of the interdisciplinary team. An annotated bibliography summarizes hospice adminstrative resources and research. (Author/JAC)

Presents a critique of Taylor's scientific management theory and the negative consequences of work simplification. Compares this method with Maslow's, Herzberg's, and Thorsrud's theories of motivation, and contrasts the experiences of General Motors' application of Taylor's model and General Foods' application of Thorsrud's. (SK)

Discusses the critical issue emerging in the implementation of change strategies designed to improve the effectiveness of human service delivery systems. Describes the process by which change was introduced and implemented in a human service organization. Suggestions, theoretical guidelines, and a model are provided for future interventions.…

Identifies alienation from work, aging of the workforce, and technical obsolescence as contributors to the erosion of organizational vitality. Lists four factors that interact to influence personal vitality development. Recommends staff development programs that address adult and career development theories, increase self-understanding, and…

Fault Tree Analysis, a systems safety engineering technology used to analyze organizational systems, is described. Explains the use of logic gates to represent the relationship between failure events, qualitative analysis, quantitative analysis, and effective use of Fault Tree Analysis. (CT)

Reviews and organizes modern leadership theories. Notes the research supporting the main thesis of contingency theory and that effective leadership style is contingent upon situational factors. Characteristics of management training based on the contingency approach are identified. (Author/MLF)

Illustrates some of the principles of consultation, describing a year-long consultation to a department of psychiatry under new leadership. The aspects of consultation described include: (1) the consultation request; (2) the orientation of consultant and consultee; (3) the consultation contract; and (4) the consultation process. (Author)

If teacher education programs are to have an effect on the structure of the schools their graduates teach in, they are going to have to reorient themselves to focus on the modification of organizational factors rather than focusing solely on the professional development of school personnel. (Author/IRT)

Automated management information systems (MIS) process a great deal of data at a relatively low cost. Staff involvement is vital to the success of any MIS. Designers must consider how information moves in the organization and coordinate the system design with this movement. (JAC)

Discusses the recent literature on the humanization of law enforcement policy. Crisis intervention training programs, human relations training for police recruits, neighborhood team policing, and organization development approaches to management exemplify the humanistic perspective on police policy. (Author)

From a survey of leaders in organization development, the authors identified 40 major needed skills which they categorize under four headings: knowledge skills, consulting skills, conceptual skills, and human skills. They discuss concerns and needs in each category, providing a chart of the identified skills for self-evaluation. (MF)

Describes a rationale, instrument, and methodology to improve the practice of organization needs analysis. The approach involves the author's "career of the organization" exercise for the trainer's use in identifying organization problems and in conceptualizing the nature of needs-analysis problem solving relating to both individual and…