The support of electronic services requires special skills and in many cases more, not fewer, staff hours. Each library must develop individual solutions to this dilemma, but many will find useful a model that incorporates three basic elements: utilization of experienced librarians, targeted recruiting of entry-level librarians and creative…

Suggests that a definitive court ruling is needed to better define rights and responsibilities related to the First Amendment and libraries' Internet use policies so that libraries can provide a comfortable environment for users while maintaining the law. Discusses filters; court cases; claims of the anti-porn cult; research studies on how much of…

Academic libraries are turning increasingly to internship/residency programs to enhance recruitment efforts. Outlines necessary components of an evaluation model for internship/residency programs based on a survey of academic library deans/directors and program coordinators. Identifies key evaluation factors that library administrators consider…

Managing technology has become a significant task in today's school library. The library media specialist must control the inventory and optimize its use so that the school community can access and use the information it needs. Presents the following tips: documentation; processing; preventative maintenance; facilities issues; access; security;…

Last year, Louisville, KY, grew overnight from the country's 64th largest city to the 16th largest, the result of the merger of the city with Jefferson County. Pittsburgh and Buffalo, NY, are among other communities discussing city-county mergers. Many smaller communities are considering merging services, such as police and fire, or consolidating…

Collection development in the highly specialized area of the United States merchant marine, which includes navigation, marine engineering, shipping, naval architecture and shipbuilding, and seamanship, requires familiarity with the national and international organizations, governmental and other, which regulate and oversee the marine industry.…

This paper discusses techniques for selection of library materials in the subjects of exercise, sport and leisure. Details are shared about utilizing standard review sources, locating subject-specific publishers, searching indexes and abstracts as sources of reviews, and tapping into the work of professional organizations.

The Central Piedmont Community College Libraries have been successful in creating positive expectations from the CPCC community by connecting an official library logo with quality library service. The creation of the CPCC Libraries' logo CLICK was a process that spanned several months. A history of this process details the meetings and design work…

The University of Nevada, Reno (UNR) Libraries initiated its spin on digital libraries as a partner in a W. M. Keck Foundation grant awarded to the university in 1997. The overall grant ($2,250,000) supported a variety of earth science-related projects at UNR. The UNR Libraries's portion ($450,000) funded establishment of the W. M. Keck Earth…

This paper seeks to provide an intellectual rationale for maintaining the centrality of preservation concepts and ethics in an increasingly digital information environment; in other words, while some long-held principles of preservation management may no longer apply, many others are still viable in high-tech situations. Libraries are rearranging…

This document is a statement of guidelines for the collection of reference materials at the Ethel K. Smith Library in Wingate University (North Carolina). The library's mission statement is given at the outset. Then parameters are established for the reference collection's scope and size, including subject-area and media priorities. The statement…

Total Quality Management (TQM) is "a system of continuous improvement employing participative management and centered on the needs of customers." Key components of TQM are employee involvement and training, problem-solving teams, statistical methods, long-term goals and thinking, and recognition that the system, not people, produces…

In the field of total quality management (TQM), the term "customer" has been redefined to include all stakeholders, people who have an interest in the organization and its activities, from traditional customers to employees and society as a whole. The stakeholders of an academic library include: students, academic staff, university and…

In the face of decreasing enrollment and increasing information technology, future expansion of off-campus education programs is possible. A survey of 106 members of the North Central Association (NCA) of Colleges and Schools examined the library services considered essential to quality distance education and questioned the issue of accreditation…

This 1992 report from the Alabama Public Library Service includes directories of public libraries, single-county public library systems, multi-county public library systems, and multitype library systems in the state, as well as cross-references providing access to the libraries by name of the library and librarians. Individual library statistics…