Stating that the trainer's ultimate goal is to help trainees make beneficial behavior changes on the job, the author presents models for trainers to use in teaching communication-skill formulas. She discusses three areas necessary for the successful application of communication skills: knowledge, practice, and valuing. (MF)

Calls for a reordering of values in the study of human communication in human organizations. Offers a preliminary discourse on a primitive theory of human communication as distinguished from an eclectic theory of organizational communication. Differences between the two types of theoretical approaches are suggested. (JMF)

Examines news leaks--the calculated release of information by anonymous officials--as a means by which the mass media have been annexed to perform some of the functions of organizational and interorganizational communication. (RL)

Effective external communication by higher education institutions is described as an ongoing program, based on objective research, continuous informal feedback, and informed anticipation of changes in the environment that will force changes in the institution. (JMF)

Reports on significant changes in the communication policies and practices of business organizations during the past five years. (PD)

This interview with Paul Watzlawick covers both his theories of communication and questions concerning therapy, politics, and truth. (JMF)

Subjective impressions are reported about a recent job classification process at a university and recommendations are offered. Personnel included in the classification study were executive, professional, and administrative staff members in each of the colleges, the library system, and the middle-level administration of the medium-sized school.…

The most important factor in public education is what goes on between people. Public Relations is the profession which identifies relationships important to the school and district. Describes the ingredients necessary for an effective public relations program designed to keep the school district's fingers on the public pulse, identify strenghts on…

Indicates that positive feedback messages are characterized by two underlying dimensions (no instruction/praise versus instruction/guidance; process versus product focus), and that negative messages reflect a four-dimensional structure (explicit versus ambiguous; destructive versus constructive criticism; high versus low knowledge of performance…

Discusses problems such as redundancy caused by isolation of community colleges. Suggested means for overcoming institutional isolation and improving communication among community colleges include hosting conferences, accessing the Internet, instituting faculty exchange programs, offering faculty membership in professional societies, allowing…

Surveys 277 Muslim immigrants. Finds that (1) most were more inclined to retain their original national culture for their private and/or social lives than to adopt the U.S. national culture; but (2) most accepted U.S. organizational culture. Relates acculturation to years lived in the United States, collectivism, religious practices, gender, and…

Examines 620 metaphorical conflict expressions generated by 169 participants, employed or with work experience. Indicates that participants predominately used "conflict is impotence" schemas. Finds no sex differences in either schemas or linguistic analyses of metaphorical expressions. Reports greater frequency and intensity of conflicts in family…

Analyzes a large-scale professional communication project, exemplifying the type of projects that graduating students will be expected to collaborate on or to manage successfully. Discusses implications for teaching managerial communication to Masters of Business Administration students and recommends ways to integrate real world tasks into the…

Examines the impact of peer communication on transferees within organizations. Uses uncertainty reduction theory to examine the impact of the frequency of peer communication, the quality of peer communication, and network multiplexity on transferees' adjustment to their new positions. Suggests that quality of peer communication is associated with…

Examines the importance of including instruction in public relations (PR) in journalism curricula. Discusses common misconceptions regarding PR, the evolution of the field, and the social science aspects and ultimate goals of PR. Indicates that it is important to provide students with a balanced introduction to PR. (MAB)