Satisfaction of expectations (quality of care) is more important in determining willingness to return than are race, sex of provider, or care setting. (Author)

A Kent State University study of student satisfaction guides student affairs program planning. (Author)

The study examined effects of a physician-delivered orientation on patient satisfaction for a short hospital stay (3 days or less). Using a comparative study design, the researcher found that, when patients had an orientation, satisfaction with services improved, as did perception of the physician's professionalism. (Author/CH)

The purpose of the study was to distinguish the relative roles of recreation activity participation and recreation satisfaction in life satisfaction of retirees using canonical correlation analysis. Other variables compared were gender, age, marital status, annual income, self-rated health, religiosity, retirement choice, and mobility. Results are…

The Comprehensive Evaluation Model is useful in helping address issues related to program quality, cost-effectiveness, and program improvement. Four levels of program effects can be evaluated: participant reaction, learning, transfer of learning, and organizational impact of the program. (Author/MLW)

After the 1984 annual meeting of the American Educational Research Association (AERA), minority group members were surveyed. Results indicated that (1) each minority member contributed to an average of two sessions; and (2) their participation could improve with more informative review of presentation proposals and increased access to travel…

Attempted to predict relationship satisfaction in students (N=131) while controlling for the length of the relationship through an initial data collection and two subsequent follow-ups. Results indicated that involvement, reward level, and chance of marriage were all significant predictors of stability both at the three-month and the seven-month…

The hypothesis that the extracurriculum serves as a socializing agency fostering achievement and success orientations was tested by estimating a structural equations model which examined the effect of participation in extracurricular activities on attainments, statistically controlling on educational and occupational aspirations. (NQ)

A cost/benefit analysis of appointing trustees versus electing them. Concludes that neither method is "better" for all participants. (DC)

Historical development of the Chautauqua from the orginal 1874 New York event through its 1975 revival by the University of Nebraska in six of the State's communities is summarized. Regional planning meetings, program development, and production are discussed. Favorable newspaper excerpts and the 1976 Nebraska Chautauqua schedule are included. (MS)

Are today's undergraduates getting more for their money, given the rising costs of higher education? Based on student perceptions, this report offers a mixed response. In the areas that matter most to students--the quality of instruction and academic advising--student satisfaction has not changed noticeably over the past five years. Yet students…

This chapter focuses on practical assessments for family interventions, geared for the everyday use of counselors, therapists, and other clinicians. Two types of assessments are addressed: process assessments and outcomes assessments. A process assessment looks at the process of counseling, specifically how satisfied or dissatisfied the client is…

This study compared student satisfaction with various academic advising arrangements and determined the underlying considerations that affected their satisfaction. Students in 21 classes at a large public university completed a survey asking who their current academic advisor was and how well the current advising system met their needs. Students…

An inservice program was effective in demonstrating that programs planned by the participants to meet their needs as they perceive them are received with enthusiasm and are effective in positive attitude formation. Questionnaire results are tabulated. (AG)